With over 6 years experience in the conveyancing industry together with over 10 years experience in the financial services sector I believe I will be an asset to this company
Overview
21
21
years of professional experience
Work History
Registered Conveyancer
O'Brien Conveyancers
07.2019 - Current
Delivered exceptional customer service through prompt responses to client inquiries and concerns regarding their transactions.
Ensure deadlines are met through maintaining exceptional time management whilst managing a multitude of files
Enhanced client satisfaction by providing timely updates on the progress of their property transactions.
Conducted due diligence to identify any potential risks associated with a property transaction before clients proceed including reviewing all contractual terms before signing and ensuring complete understanding and agreement.
Maintained and organized client files, ensuring easy access to documents when needed throughout the transaction.
Collaborated with real estate agents to expedite property sales and purchases for mutual clients.
Prepared legal documents such as Contracts, Form 1's, LSSA Documents and deeds.
Maintained strict confidentiality while handling sensitive client information during the conveyancing process.
Supported colleagues in resolving difficult situations through collaborative problem-solving approaches that resulted in satisfactory outcomes for clients.
Developed a reputation for excellence within the local real estate community by consistently delivering quality service in the conveyancing process.
Reduced Settlement dates for transactions through effective coordination with Client, Lenders, Real Estate Agents and other Conveyancers.
Conveyancing Clerk
Tindall Gask Bentley
09.2017 - 04.2018
Delivered exceptional customer service through prompt responses to client inquiries and concerns regarding their transactions.
Ensure deadlines are met through maintaining exceptional time management whilst managing a multitude of files
Enhanced client satisfaction by providing timely updates on the progress of their property transactions.
Conducted due diligence to identify any potential risks associated with a property transaction before clients proceed including reviewing all contractual terms before signing and ensuring complete understanding and agreement.
Maintained and organized client files, ensuring easy access to documents when needed throughout the transaction.
Collaborated with real estate agents to expedite property sales and purchases for mutual clients.
Prepared legal documents such as Contracts, Form 1's, LSSA Documents and deeds.
Maintained strict confidentiality while handling sensitive client information during the conveyancing process.
Supported colleagues in resolving difficult situations through collaborative problem-solving approaches that resulted in satisfactory outcomes for clients.
Developed a reputation for excellence within the local real estate community by consistently delivering quality service in the conveyancing process.
Reduced Settlement dates for transactions through effective coordination with Client, Lenders, Real Estate Agents and other Conveyancers.
Home Loan Specialist
People’s Choice Credit Union
09.2008 - 09.2017
Provide personalized, professional advice in all facets of home lending
Provide in-depth holistic financial advice and service
Provide high level of exceptional customer service
Verify and process loan documentation / information in line with financial regulations and procedures
Maintain confidentiality of personal information in line with legislation
Conduct relevant titles searches, review real estate documents and manage home loan files from application to settlement
Liaise with relevant department and other professionals within the real estate and financial services sector
Counter Manager / Customer Service Sales and Service
JB Hi-Fi
10.2006 - 09.2008
Provide excellent customer service
Manage a team of staff; including supervision, training and recruitment and rostering
Assistant Manager
Red Rooster
10.2003 - 10.2006
Provide excellence in customer service
Manage a team of staff; including shift supervision, training and recruitment and rostering
Education
Advanced Diploma of Conveyancing -
TAFE SA
02.2025
Diploma of Finance & Mortgage Broking Management -
AAMC Training Group
01.2013
SACE -
Norwood Morialta HS & Open Access College
01.2009
Tier 2 FSRA Accredited -
01.2008
Skills
Customer Service
Time Management
Multi-tasking
Prioritization
Ownership
Adaptability
Teamwork
Communication
IT Proficiency (Both PC & Apple)
Microsoft Suite
PEXA
CATS
SAILIS & SAPPA
Computing And It
Confident with both PC and Apple platforms
Advanced knowledge of Microsoft Suite
Efficient ability to multi-task; use of multiple computer systems running simultaneously
Intermediate experience with SAILIS
Ability to easily and quickly learn new systems
Timeline
Registered Conveyancer
O'Brien Conveyancers
07.2019 - Current
Conveyancing Clerk
Tindall Gask Bentley
09.2017 - 04.2018
Home Loan Specialist
People’s Choice Credit Union
09.2008 - 09.2017
Counter Manager / Customer Service Sales and Service
JB Hi-Fi
10.2006 - 09.2008
Assistant Manager
Red Rooster
10.2003 - 10.2006
Diploma of Finance & Mortgage Broking Management -