Dynamic and dependable mining professional with a strong background in hospitality operations and safety protocols. Adept at adapting to evolving work environments and collaborating with team members to achieve optimal productivity. Demonstrates reliability and results-driven approach, ensuring consistent performance and high standards. Skilled in all hospitality areas including village management, and troubleshooting operational issues.
Overview
13
13
years of professional experience
Work History
Sterilisation Technician
Healthcare Australia
Rural And Remote, Australia
10.2020 - Current
Provided doctors, surgeons and specialists with an incredible service to reproccess re-usable medical devices in accordance to the stringent Australian standards AS5369:2024
Maintained accurate records of all sterilised items, ensuring traceability and regulatory compliance.
Performed thorough inspections of instruments for damage or contamination before releasing them for use in surgical procedures.
Supported surgical teams with timely delivery of properly sterilised instruments required for various procedures.
Reduced risks of infection by consistently maintaining a clean and sterile work environment.
Conducted regular inventory checks, minimising shortages and overstock situations in the department.
Contributed to the prevention of healthcare-associated infections with diligent adherence to proper sterilisation techniques.
Promoted workplace safety through active participation in training programs and implementation of recommended practices within the department.
Streamlined workflow by organizing and prioritizing items for processing based on urgency and departmental needs.
Utility Allrounder / Assistance in Management
Compass Group (ESS)
Western Australia
03.2016 - 06.2023
Managed team productivity and workflow to exceed quality standards.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Optimized resource utilisation by effectively scheduling staff shifts according to workload demands.
Closed out cash register and prepared cashier report at close of business.
Mentored and trained staff members to ensure exceptional customer service standards.
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Adhered to WA licensing laws regarding alcoholic beverage services and customer regulations.
Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Team Manager
Fear Motorsport
Australia
08.2012 - 01.2018
Maintained high levels of staff motivation by recognizing achievements, providing constructive feedback, and fostering professional development opportunities.
Secured sponsorship deals by delivering persuasive presentations and developing strong relationships with potential partners.
Boosted sales performance by effectively managing merchandise assortments and inventory levels.
Fostered a positive team culture by promoting collaboration, camaraderie, and open communication among team members.
Motivated and mentored merchandise team to achieve high performance and job satisfaction.
Enhanced driver performance through personalized coaching sessions focused on refining skills and overcoming weaknesses.