Tarah Frow
Gold Coast,Australia
Summary
About Me
I built my foundation in banking from a young age, moved into licensed financial planning, and later ran a private medical practice for eight years, giving me a rare blend of financial, sales, compliance, and operational expertise.
I’m trained in home and small business lending, and have proven success in selling general insurance, personal loans, and financial products during my Banking years.
Today, I work in a senior office management and operational leadership role, combining hands-on business management with strategic support at executive level.
I’m sharp, adaptable, and confident under pressure. I lead with calm authority, build genuine relationships, and bring energy, humour, and professionalism to everything I do.
I am always highly regarded in the workplace and often known as the person others rely on for guidance or for things to be done properly.
Overview
22
22
years of professional experience
Work History
Technical Administrator / PA to Director
Riviera Australia
02.2023 - Current
- Provide executive-level support to the Engineering Director while directly overseeing the day-to-day operations for a team of 60.
- Manage department budgeting, financial reconciliation, and the annual R&D tax claim.
- Handle HR functions, including recruitment, staff mediation, and performance management.
- Oversee production scheduling, business reporting, and process improvements.
- Manage office operations, including rostering, IT resources, equipment, and workplace safety.
Senior Consultant (Acting Branch Manager & Home Lending)
Suncorp Bank, QLD
02.2022 - 02.2023
- Led home and small business lending, managing deals up to $1M while overseeing branch operations and team performance. Delivered strong sales results, maintained compliance, and resolved escalated issues across multiple branches.
- Proactively drove my own home lending & small business lending sales, managing applications and settlements.
- Led branch staff training, performance coaching, and physical branch operations.
- Built strong customer relationships to drive home lending growth and exceed sales targets.
- Ensured compliance, quality assurance, and audit readiness while handling escalated complaints.
- Supported multiple branches by stepping in as a senior leader to improve performance.
Clinical Practice Manager
Dr Thomas Chong OBGYN, Benowa
01.2011 - 01.2019
- Set up and managed all aspects of a new private medical practice, including HR, finances, medico legal compliance, and operations.
- Established and managed the practice, overseeing leases, licensing, equipment, and software setup.
- Acted as a PA to the doctor/owner while handling staffing, training, and performance management.
- Managed finances, including billing, payroll, preparing BAS, profit and loss, and forecasting.
- Ensured compliance with medico-legal standards, Medicare, and governing bodies through policy development and audits.
- Coordinated patient care, liaising with hospitals, surgeons, and medical associates on treatments and business decisions.
Wealth Consultant (Graduate Financial Planner)
Suncorp, Gold Coast
01.2007 - 01.2009
- Managed a personal client base, providing tailored financial advice and investment planning. Delivered on sales and compliance targets, supporting senior planners and conducting in-depth research and reporting.
- Built and managed a personal client portfolio, meeting sales targets and budget goals for investments, superannuation, and life insurance.
- Assisted Senior Financial Planners with client management and development of tailored financial strategies.
- Conducted client fact-finding, prepared Statements of Advice, and developed financial plans to meet clients' goals.
- Researched investments, facilitated trades, and guided clients in making informed financial decisions.
- Educated and advised clients on superannuation, managed investments, life insurance, and other financial products.
- Maintained compliance through continuous professional development and CPD accreditation.
Branch Sales & Service / Supervisor (2IC)
Suncorp, Gold Coast
01.2003 - 01.2007
- Early career as Teller/Treasury, overseeing cash handling and treasury operations.
- Frontline sales and service consultant, opening new deposit products and handling personal insurance sales (home, contents, car, boat, CTP).
- Managed personal finance lending, including processing personal loans and disbursing funds.
- Branch operations, including sales, customer service, finances, and record-keeping.
- Promoted to act as Branch Supervisor/2IC, managing teller staff and resolving customer complaints to maintain high satisfaction levels.
Education
Cert IV - Accounting and Book keeping
self paced online TAFE – In progress
RG146 accreditation - Personal Advice - Banking
01.2022
Diploma - Financial Planning
01.2008
Cert III - Financial Services, Banking
01.2007
High School Diploma - undefined
01.2001
Graduate 2001
Skills
- Sales
- Leading Teams
- Compliance & Quality Assurance
- Business/process improvement
Timeline
Technical Administrator / PA to Director - Riviera Australia
02.2023 - Current
Senior Consultant (Acting Branch Manager & Home Lending) - Suncorp Bank, QLD
02.2022 - 02.2023
Clinical Practice Manager - Dr Thomas Chong OBGYN, Benowa
01.2011 - 01.2019
Wealth Consultant (Graduate Financial Planner) - Suncorp, Gold Coast
01.2007 - 01.2009
Branch Sales & Service / Supervisor (2IC) - Suncorp, Gold Coast
01.2003 - 01.2007
KAPLAN - RG146 accreditation, Personal Advice - Banking
KAPLAN - Diploma, Financial Planning
TAFE - Cert III, Financial Services, Banking
Calvary College - High School Diploma,
TAFE - Cert IV, Accounting and Book keeping
Similar Profiles
Warren LarsenWarren Larsen
Fabricator at Riviera Australia Pty. Ltd.Fabricator at Riviera Australia Pty. Ltd.
Jodie ClarkJodie Clark
Warehouse Inventory Controller at Riviera Boats AustraliaWarehouse Inventory Controller at Riviera Boats Australia
Adam PatersonAdam Paterson
Dispatch Foreman at Riviera Prenail ( Riviera Hardware Holdings Ltd )Dispatch Foreman at Riviera Prenail ( Riviera Hardware Holdings Ltd )
Mandy KaurMandy Kaur
General Manager at Bupa Aged CareGeneral Manager at Bupa Aged Care
Ethien MalobaEthien Maloba
Warehouse Assistant at City 2 Coast TransportWarehouse Assistant at City 2 Coast Transport