Tara Korneli
Reservoir,VIC
Summary
An adaptive, proactive and task-oriented customer service enthusiast. Since I am in Australia I have been employed in customer service (housekeeping, hospitality, sales) and before that in technical customer support. I am great at managing and organizing and ensuring the best outcome. My outstanding characteristics are my high attention to detail, my great interpersonal skills, my enthusiastic willingness to learn new skills and my creative approach to problem solving.
Overview
7
7
years of professional experience
Work History
Customer Sales Representative
HelloFresh
01.2020 - 03.2020
- Advertising and selling the product by door to door knocking.
- Informed customers of promotions to increase sales productivity and volume.
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
Technical Customer Service Representative
FitBit
09.2016 - 05.2017
- Researched and identified solutions to technical problems.
- Maintained detailed records of customer interactions, ensuring accurate tracking and follow-up on open cases.
- Assisted in the development of user guides and FAQs, contributing to a more accessible self-help library for customers.
Waitress
Pacific Hotel
10.2023 - 01.2024
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Cleaner
Coastal Cleaning Services
10.2023 - 01.2024
- Managed inventory levels of cleaning supplies efficiently while minimizing costs through strategic purchasing decisions.
- Collaborated effectively with other departments to ensure seamless coordination and meeting essential deadlines for facility maintenance requirements.
Omicron station hand
Osman
06.2023 - 08.2023
- Cook meals every day for family and workers
- Looking after the children and 50 animals around the homestead
- Cleaning & Gardening
- Move cattle.
Dairyfarm farmhand
Felmingham
12.2022 - 04.2023
- Milking cows twice a day
- Calf rearing, teaching calves how to drink
- Tractor work (harrowing, moving hay bales).
- Documented animal growth, production costs, individual behaviors, feeding patterns and other data in daily logs and main database, noting trends, and identifying areas of concern.
Education
Master of Science - International Tourism & Hospitality Management
University of Cardiff
09.2016
Bachelor of Arts - Theatre, Film & Media Studies
University of Vienna
10.2014
Skills
- Excellent Customer Service
- Flexibility
- Very outgoing and sociable personality
- Positive mindset
- High accuracy in executing tasks
- Conflict and Complaint Resolution
- Strong multitasking
- Handling Complaints
- Good Telephone Etiquette
- Complex Problem-Solving
Hobbies and Interests
- Travelling
- Outdoor activities (camping, hiking, boating)
- Horseback Riding
- Everything around animals
- Photography & drone
Languages
German
Native or Bilingual
Spanish
Elementary
Timeline
Waitress
Pacific Hotel
10.2023 - 01.2024
Cleaner
Coastal Cleaning Services
10.2023 - 01.2024
Omicron station hand
Osman
06.2023 - 08.2023
Dairyfarm farmhand
Felmingham
12.2022 - 04.2023
Customer Sales Representative
HelloFresh
01.2020 - 03.2020
Technical Customer Service Representative
FitBit
09.2016 - 05.2017
Master of Science - International Tourism & Hospitality Management
University of Cardiff
Bachelor of Arts - Theatre, Film & Media Studies
University of Vienna