Taranbir Kaur Nirman
Sydney,NSW
Summary
Self-motivated and conscientious individual with efficient communication skills, capable of multitasking and enjoys performing detailed and complex work assignments Looking for new challenges in the field of professional studies to expand my knowledge and expertise through exposure to new ideas. As a professional nurse and disability support worker with over 8 years of experience, Compassion, and empathy as my key motivating factors. I am inspired by my parents' value of portraying filial piety values towards humanity and those under my care. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Residential Disability support worker
Catholic Care Broken Bay
11.2022 - 09.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified theneeds of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Recognized by management for providing exceptional customer service.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Achieved cost savings by developing functional solutions to problems.
- Operated a variety of machinery and tools safely and efficiently.
- Managed household errands and other essential duties.
- Achieved cost-savings by developing functional solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
Disability support worker
Cerebral Palsy Alliance
06.2019 - 09.2024
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided emotional support to individuals with physical or mental disabilities.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Organized recreational and educational activities for clients according to individual needs.
- Collaborated with other professionals to develop treatment plans for clients.
- Developed strategies to help individuals cope with their disability.
- Encouraged independence by teaching skills needed for everyday life.
- Transported clients to appointments, social events, and other activities as needed.
- Instructed clients on proper use of adaptive equipment such as wheelchairs and walkers.
- Maintained records of services provided, client progress, and goals achieved.
- Communicated regularly with families of disabled individuals regarding care plans and updates.
- Conducted assessments of client abilities and needs to create individualized care plans.
- Provided assistance in the home environment including meal preparation and light housekeeping.
- Participated in team meetings with supervisors, doctors, nurses, therapists.
- Advised family members on how best to provide care for disabled loved ones.
- Assisted in developing self-care skills such as personal hygiene practices.
- Administered medication according to doctor's orders and monitored side effects.
- Managed challenging behaviors through positive reinforcement techniques.
- Facilitated communication between nonverbal individuals using sign language or other methods.
- Helped disabled persons access community resources such as housing options or job training programs.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
- Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
- Transported clients to and from medical and mental health appointments with assigned vehicle.
- Facilitated communication between caregivers and clients regarding current issues or concerns related to client's health status or well-being.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Maintained organized filing system for client records, providing complete documentation of all interactions.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Utilized strong assessment skills to determine necessary client care and daily function assistance.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Collaborated with community workers to implement exciting social activity programs within facility.
- Reported concerns to nurse supervisor to promote optimal care.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
- Created detailed and individualized plans to best support patients.
- Improved resident and staff engagement through group activities.
- Transported patients safely to social activities and doctors appointments.
- Administered medication to patients according to strict schedules.
- Collaborated with other professionals to assess client needs.
- Guided clients in development of skills and strategies for dealing with individual problems.
- Monitored and evaluated client progress compared to measurable treatment and care plan goals.
- Advocated for clients to resolve medical or personal crises.
- Documented services and collected required data for evaluation.
- Educated clients on options to assist in making informed decisions.
- Tracked patient or client care and followed through to provide service effectiveness.
- Supervised other workers and caregivers providing services to clients.
- Modified treatment plans to accommodate changes in clients' health or progress.
- Utilized data and experience to coordinate patient care and rehabilitation.
- Referred client or family to appropriate community resources to obtain support for mental or physical illness.
- Identified environmental challenges to client progress through interviews with patient and caregivers.
- Organized support groups to help families understand and support client or patient.
- Provided information to access financial assistance, legal aid or housing.
- Advised on policy development and assisted in community program implementation.
- Counseled clients or patients individually and in group sessions to assist recovery from illness and to adjust to life.
- Planned and coordinated discharge from care facility to patient's home.
- Investigated child abuse or neglect cases and exercised protective actions when necessary.
SIL and Community Service
Challenge Community Services
10.2020 - 02.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Recognized by management for providing exceptional customer service.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Achieved cost-savings by developing functional solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Social and Community Service Employee
Everyday ability Pty ltd
08.2020 - 05.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Assistant in Nursing
Achieve Australia
01.2019 - 09.2020
- Undertake a range of routine nursing and general support duties to assist clients in implementing Individual Support Plans
- Undertake training to support the delivery of healthcare NDIS standards, to meet individual client requirements
- Complete routine and ad hoc cleaning tasks as required
- Deliver best practice routine support duties to clients in line with contemporary nursing practice and disability service standards
- Identify and report client issues to inform any requirements to amend Individual Support Plans to meet the client’s individual needs
- Complete mandatory documentation accurately and within given timeframes to meet operational requirements
- Provide and promote timely reporting on incidents, near-misses, risks and complaints by Achieve Australian policies and procedures and legislative requirements
- Use positive behaviors support and active support approaches when working with clients and comply with the use of restrictive practices
- Contribute to building and maintaining strong internal and external stakeholder relationships, (including families and carers), to address practical issues, enhance operational efficiency and meet client’s requirements
- Contribute to a culture of continuous improvement, active support and client safeguarding by demonstrating and encouraging practices to protect clients, children and other vulnerable people from harm and neglect and help maximize positive client outcomes
- Participate in staff briefings and undertake training to ensure compliance with the organization’s policies, processes and procedures, to meet the National Standards for Disability Services and all regulatory and legislative requirements and participate in investigations as required
- Always maintain confidentiality and professional conduct to ensure professional boundaries are respected and maintained and adhere to behaviours and appearance standards in compliance with Achieve Australia’s Code of Conduct and Dress Code
Assistant in Nursing
Quality Care Nursing Agency, Australia
01.2015 - 06.2019
- Catering clients for their daily needs by providing the support they need
- Maintaining daily records of assessment and progress reports
- Filling out incident forms
- Communicating with the team leader to change needs or changing the behavior of the clients
- Managing dementia clients through communication and appropriate techniques of behaviour handling
- Escorting clients to hospitals or other places according to their requirements
- Showering, feeding, and daily care need assistance in providing
- To promote quality of life, and normalization and provide a least restrictive environment to group home and respite residents
- To work along with group home residents as per their Person center plan
- To provide education, training and support to develop, enhance and maintain skills that assist a resident with independence
- To support residents in broadening their opportunities in personal development and community participation and integration
- To implement and review Person-centered plans to ensure every opportunity for the achievement of each resident’s goals
- To support residents in taking prescribed medication
- Attend and participate in all residents’ stakeholders’ meetings as requested
- To maintain a positive relationship between residents, families, colleagues, and others
Care Service Employee
Calvary Ryde Retirement Community
06.2017 - 06.2018
- Personal care: Assisting with activities of daily living, such as showering, dressing, eating, toileting, and grooming
- Domestic duties: Cleaning, tidying, and making beds
- Meal preparation: Preparing meals and drinks
- Medication monitoring: Monitoring medications and administering them as needed
- Communication: Engaging with family members to provide updates and instructions
- Building relationships: Building strong relationships with residents
- Care plan adherence: Providing care in accordance with the resident's care plan
- Client monitoring: Regularly monitoring the client's general wellbeing and the effects of the care provided
- Reporting: Reporting all incidents, accidents, and hazards to a supervisor immediately
CUSTOMER SERVICES SPECIALIST
Petal brother, SYDNEY
06.2014 - 01.2015
- Executed sales on a day-to-day basis
- Assisted customers with returns, purchasing store protection plans and service packages
- Answered telephone inquiries from customers and stores regarding the status of units and other service issues
- Assisted with new employee training including store policies, services, financing options and register operations
- Preparation of daily product orders
- Good presentation and excellent communication skills
- In-depth knowledge of products and specific requirements of customer’s needs
- Trained in the storage and delivery of goods and supplies
- Maintained and merchandised store products and worked with customers to ensure the smooth execution of products
- Responsible for maintaining good relationships with internal and external staff members and other stores
- Served customers quickly and politely
- Performed duties on a rotation basis
- Identified and handled client orders quickly, appropriately and in a friendly manner
- Utilized selling approaches of the company to develop an improved guest experience
- Performed quickly to respond to customer concerns as well as provide feasible resolutions
Care Service Employee
Avant Healthcare Service, ENGLAND
, England
02.2012 - 06.2013
- Personal care: Assisting with activities of daily living, such as showering, dressing, eating, toileting, and grooming
- Domestic duties: Cleaning, tidying, and making beds
- Meal preparation: Preparing meals and drinks
- Medication monitoring: Monitoring medications and administering them as needed
- Communication: Engaging with family members to provide updates and instructions
- Building relationships: Building strong relationships with residents
- Care plan adherence: Providing care in accordance with the resident's care plan
- Client monitoring: Regularly monitoring the client's general wellbeing and the effects of the care provided
- Reporting: Reporting all incidents, accidents, and hazards to a supervisor immediately
- Supported residents in taking prescribed medication
- Attended and participated in all residents’ stakeholders’ meetings as requested
- Maintained a positive relationship between residents, families, colleagues, other service providers and the general community
- Assisted residents with personal care by their determined needs by using hoists and other aids
- Responds to queries on software and hardware problems
- Conducted home visits and assessments, ensuring that client's needs were met.
- Provided emotional and practical support to clients in their homes, enabling them to remain independent.
- Collaborated with other healthcare professionals to ensure the best care for clients.
- Developed individualised care plans to meet the specific needs of each client.
- Ensured compliance with relevant legislation, regulations and standards of practice.
- Administered medication as prescribed by medical practitioners.
- Assisted clients with activities such as bathing, dressing and grooming.
- Monitored vital signs including pulse rate, blood pressure and temperature.
- Organised transport for appointments or leisure activities for clients.
- Maintained accurate records of all services provided to clients.
- Attended regular training sessions on topics related to care provision.
- Encouraged clients to be involved in decision-making regarding their own care plan.
- Supported clients through difficult times, providing advice where necessary.
- Kept up-to-date with changes in health and social care policies.
- Responded promptly to emergency situations involving vulnerable people.
- Delivered high quality personalised service tailored towards individual needs.
- Identified potential risks associated with a client's condition or environment.
- Managed challenging behaviour effectively using appropriate methods of intervention.
- Developed relationships built on trust and respect with both colleagues and clients.
- Adhered strictly to confidentiality guidelines when dealing with sensitive information.
- Reported any concerns relating to a client's wellbeing or safety immediately.
- Followed care plan and directions to administer medications.
- Improved patient outlook and daily living through compassionate care.
- Followed safe lifting and transferring techniques to transport residents.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Laundered clothing and bedding to prevent infection.
- Assisted with meal planning to meet nutritional plans.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Supported bathing, dressing and personal care needs.
- Reported concerns to nurse supervisor to promote optimal care.
- Maintained clean and well-organized environment for client happiness and safety.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Organized oral medications for clients following dosage and schedule requirements.
- Maintained detailed records of services performed on clients.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Contributed to case reviews of client status and progress.
- Recorded client status progress and challenges in logbooks and reports.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Drove clients to doctors' appointments and social outings.
- Consulted with theclient care team to continually update care plans.
- Instructed family members on how to provide bedside care.
- Consulted with client care team to continually update care plans.
General Office Assistance
SJS Homecare Service, ENGLAND
, England
09.2010 - 02.2013
- Company Overview: SJS Homecare Services Company was based in London and provided healthcare services in all areas of London
- Assisted associates, Scheduled and planned meetings, Replenished office supplies, Updated Records, Responded to Manager Requests, liaised with customers and suppliers, and greeted visitors
- Determines software and hardware requirements to provide solutions to problems
- Responds to queries on software and hardware problems
- Installs and downloads appropriate software
- Adapts existing programs to meet users' requirements
- Ensures efficient use of applications and equipment
- Implements computer networks, designs and maintains websites
- Repairs/replaces peripheral equipment such as terminals, printers and modems
- May work in a call centre
- Computer systems technicians install, maintain and repair computer software and related equipment
- SJS Homecare Services Company was based in London and provided healthcare services in all areas of London
Education
Certificate III - Individual Care
Luvium Pty Ltd
RPL01.2024
Diploma - Community Services
LUMIUN Ptd Ltd
RPL01.2024
Professinaol Year -
Australian Technical & Management College
01.2020
Bachelor of Business Information Systems - Information Technology
Victoria University Sydney
12-2019
Certificate III - Aged care
Dynamic Learning Service
Parramatta, NSW01.2014
Excel Btec level 7 Extended Diploma - Strategic Management and Leadership
Government Polytechnic Girls College, India
01.2009
Bachelor of Business Studies - Information System Management
Three years diploma - Information Technology
Skills
- Empathy
- Active listening
- Patience
- Time management
- Adaptability
- Relevant qualifications
- Experience
- Ability to handle physical demands
- Responsibility
- Motivation
- Patience
- Email Management and Setup
- Online Research and Collaboration
- Data Management and Queries
- Word Processing
- Social Media Management
- Microsoft Office programs
- Ability to work with several operating systems
- Data Base Management Software
- Internet
- Teamwork and Collaboration
- Multitasking Abilities
- Networking
- Computer Skills
- Attention to Detail
- MS Office
- Microsoft Word
Accomplishments
- Fire and first aid certificate
- Best WHS awards have been granted.
- Ryde Lounge Club Memberships.
References
- Manpreet Kaur, 0452466951
- Asikuila Ngaluafe, 0425170668
- Harman Kaur, 0450031732
Volunteer Experience
Community services for aged care and group homes, Pet walk for four months
Certification
- National Disability Insurance Scheme Worker Check (NDISWC)
- Working with Children Check (WWCC)
- Full driving license
- fully vaccinated COVID-19 and Influenza
- First aid plus HLTAID009
- Ndis quality and safeguards commission certificate
Languages
Punjabi
Native/ Bilingual
Hindi
Professional
Timeline
Residential Disability support worker
Catholic Care Broken Bay
11.2022 - 09.2024
SIL and Community Service
Challenge Community Services
10.2020 - 02.2022
Social and Community Service Employee
Everyday ability Pty ltd
08.2020 - 05.2021
Disability support worker
Cerebral Palsy Alliance
06.2019 - 09.2024
Assistant in Nursing
Achieve Australia
01.2019 - 09.2020
Care Service Employee
Calvary Ryde Retirement Community
06.2017 - 06.2018
Assistant in Nursing
Quality Care Nursing Agency, Australia
01.2015 - 06.2019
CUSTOMER SERVICES SPECIALIST
Petal brother, SYDNEY
06.2014 - 01.2015
Care Service Employee
Avant Healthcare Service, ENGLAND
02.2012 - 06.2013
General Office Assistance
SJS Homecare Service, ENGLAND
09.2010 - 02.2013
Certificate III - Individual Care
Luvium Pty Ltd
Diploma - Community Services
LUMIUN Ptd Ltd
Professinaol Year -
Australian Technical & Management College
Bachelor of Business Information Systems - Information Technology
Victoria University Sydney
Certificate III - Aged care
Dynamic Learning Service
Excel Btec level 7 Extended Diploma - Strategic Management and Leadership
Government Polytechnic Girls College, India
Bachelor of Business Studies - Information System Management
Three years diploma - Information Technology
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