Tarati Tukaki
Summary
Calm, level-headed, and proactive individual known for going above and beyond to support team members. Adaptable to various shifts and dedicated to hard work. Seeking a full-time position and open to all opportunities.
Overview
4
4
years of professional experience
Work History
Super Representative
Concentrix
03.2025 - Current
- Managed customer inquiries for AustralianSuper via phone and email.
- Assisted members with account management and technical support.
- Ensured compliance with superannuation legislation and privacy laws.
Customer Service Representative
Montana Food & Events
07.2023 - 10.2024
- Processed customer orders and managed event payments.
- Coordinated event setups and ensured guest satisfaction.
- Maintained cleanliness and organization of event spaces.
Crew Trainer
McDonald's
07.2021 - 07.2023
- Trained new staff on operational procedures and customer service standards.
- Managed multi-station training, including food safety and hospitality skills.
- Provided barista services and maintained food storage protocols.
Education
NZ Certificate - Tourism
New Zealand School of Tourism
Hamilton New Zealand11-2024
Level 1 First Aid - First Aid Cert
Hato Hone St John's
Hamilton New Zealand02-2024
Level 4 - Restaurant & Bar Supervisory
Waikato Institute of Technology
Hamilton, New Zealand11-2023
Skills
- Customer Support
- Adaptable
- Communication
- Context
Hobbies and Interests
Music and Kapa Haka are things I've loved since childhood and through this I express my love and passion for it through performing arts. I enjoy a good series or documentaries about the world and wish to one day travel and experience new lands and cultures. A social life is important to me and will always spend time with my loved ones and friends by going places around New Zealand or just hangouts nearby home.
Timeline
Super Representative
Concentrix
03.2025 - Current
Customer Service Representative
Montana Food & Events
07.2023 - 10.2024
Crew Trainer
McDonald's
07.2021 - 07.2023
NZ Certificate - Tourism
New Zealand School of Tourism
Level 1 First Aid - First Aid Cert
Hato Hone St John's
Level 4 - Restaurant & Bar Supervisory
Waikato Institute of Technology
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