Tarby Rémy

• Tasks from my previous role developed into assessing larger domestic and commercial claims for insurers, to determine cause of damage, extent of damage, cost of building restoration and scope of works for building restoration to include initial mitigation works, minimizing the cost of repairs for insurers whilst ensuring that the scope covers all aspects of damage in relation to the claimed event
• Conducted over 500 claims assessments
• Roles also included consulting with and assisting other assessors
  within the company on their own individual assessments
• Improved claim processing accuracy by implementing a meticulous review system and conducting thorough investigations.
• Enhanced customer satisfaction rates by promptly addressing inquiries and providing detailed explanations regarding claim decisions.
• Reduced turnaround time for claim settlements by prioritizing tasks, effectively managing caseloads, and collaborating with crossfunctional teams.
• Ensured compliance with regulatory guidelines by staying up-to-date on industry standards and integrating them into daily workflows.
• Provided ongoing support to colleagues through mentorship and training sessions, fostering a cohesive team environment that improved overall productivity.
• Leveraged data analysis tools to identify trends in claims submissions, guiding future policy adjustments and loss mitigation strategies.

• Restoration technician assessing larger domestic and commercial claims for insurers, to determine cause of damage, extent of damage, cost of building restoration and scope of works for building restoration to include initial mitigation works, minimizing the cost of repairs for insurers whilst ensuring that the scope covers all aspects of damage in relation to the claim event

• Assisting in building restoration to original condition.

• Improved restoration efficiency by implementing innovative techniques and tools in daily tasks.
• Enhanced customer satisfaction by providing prompt, high-quality services for water, fire, and mold damage restorations.
• Reduced project completion time with effective planning and
coordination among team members.
• Increased client retention, maintaining clear communication
throughout the restoration process.

• Complied with health and safety codes to protect staff and customers.
• Operated and maintained bakery equipment, including ovens and mixers.
• Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
• Collaborated with team members to complete tasks and maintain smooth running of bakery.
• Increased production efficiency through effective time management and multitasking during busy periods.

• Produced consistently high-quality baked goods for customers.
• Complied with health and safety codes to protect staff and customers.
• Operated and maintained bakery equipment, including ovens and mixers.

• Inventory and raw material management
• Administrative and financial management
• Supervision and staff management
• Operational management of two teams (day and night)

• Inventory and raw material management
• Administrative and financial management
• Supervision and training

• Management
• Inventory
• Organization of daily production