Tareq Eid
Sydney,NSW
Summary
Accomplished Plan Manager with a proven track record at GLS, enhancing customer satisfaction and team performance through effective leadership and people management. Skilled in logistics management and fostering employee motivation, I've successfully driven initiatives that increased profitability and operational efficiency. My approach emphasizes data-driven insights and robust client support, ensuring long-term organizational growth and high team morale.
Overview
6
6
years of professional experience
Work History
Plan Manager/General Manager of Operations
GLS
10.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Director
ENAC
07.2024 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
General Manager
H&M
04.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Plan Manager All Supports
All Supports
01.2020 - 11.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
General Manager
Success Life Care
04.2024 - 12.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
No Degree - Accounting And Finance
TAFE NSW
NSW08-2020
Skills
- Client Support
- Data-Driven Business Insights
- People management
- Leadership and team building
- Logistics management
- Team management
- Time management
- Employee motivation
- Decision-making
- Contract administration
- Training and coaching
- Verbal and written communication
- Customer relations
- Staff supervision
- Staff training and development
Timeline
Plan Manager/General Manager of Operations
GLS
10.2024 - Current
Director
ENAC
07.2024 - Current
General Manager
H&M
04.2024 - Current
General Manager
Success Life Care
04.2024 - 12.2024
Plan Manager All Supports
All Supports
01.2020 - 11.2025
No Degree - Accounting And Finance
TAFE NSW
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