TARINEE TIANPRASERT
Baulkham Hills,NSW
Summary
Friendly and reliable with strong interpersonal and customer service skills. Able to learn quickly and adapt to daily routines and processes. Seeking a stable, straightforward role in administration, customer service, or retail where I can contribute consistently without heavy responsibilities, and balance well with family life.
Overview
20
20
years of professional experience
Work History
Customer Service Cashier
Nirvana NSW Pty Ltd
Baulkham Hills, NSW
06.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Marketing Assistant
Golden Monk Pty Ltd
Lower North Shore
09.2009 - 08.2017
- Company Overview: Golden Monk Pty Ltd manages marketing campaigns for hospitality businesses in Lower North Shore, established in 2006.
- My role includes developing and implementing marketing plan, undertaking competitors research and analyzing and building relationships with customers and suppliers.
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Collaborated with creative teams to develop visually appealing marketing materials for print and digital channels.
CUSTOMER SERVICE SUPERVISOR
Sookjai Pty Ltd
Cammeray
09.2017 - 05.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
MARKETING ASSOCIATE (DELIVERY CONTROL)
Denso Sales (Thailand)
Bangkok, Thailand
04.2007 - 08.2009
- Contributing to increased brand awareness and market penetration.
- Conducted market research to assess customer needs and preferences.
- Coordinated among different departments within the company.
MANAGEMENT TRAINEE
Isuzu Motor (Thailand)
Bangkok, Thailand
04.2006 - 03.2007
- Gained valuable experience in organisation management and team leadership.
- Successfully coordinated projects and streamlined operational processes to enhance efficiency.
- Record and keeping personal and important information which is crucial for decision making and regulatory compliance.
CUSTOMER SUPPORT & PERSONAL ASSISTANT
Kasikorn Bank (Thailand)
Bangkok, Thailand
04.2005 - 03.2006
- Provided exemplary customer service to a diverse clientele.
- Demonstrated strong communication and problem-solving skills.
- Managed customer inquiries and concerns effectively, ensuring high level of customer satisfaction.
- Provided general administrative support such as typing documents, maintaining office files and records.
- Organising and maintaining information systems, database and contact lists, ensuring information is up-to-date and easily accessible.
Education
BUSINESS QUALIFICATION -
CURTIN UNIVERSITY OF TECHNOLOGY, SYDNEY CAMPUS
01.2012
BACHELOR OF BUSINESS ADMINISTRATION - MARKETING
BANGKOK UNIVERSITY
Bangkok01.2005
Skills
- Strong interpersonal and communication skills
- Proficient in problem solving and conflict resolution
- Fluent in Thai and professional English
- Ability to work effectively with diverse cultural backgrounds
- Able to manage multiple routine tasks simultaneously
- Basic computer skills (Microsoft Office, POS systems)
Timeline
Customer Service Cashier
Nirvana NSW Pty Ltd
06.2024 - Current
CUSTOMER SERVICE SUPERVISOR
Sookjai Pty Ltd
09.2017 - 05.2024
Marketing Assistant
Golden Monk Pty Ltd
09.2009 - 08.2017
MARKETING ASSOCIATE (DELIVERY CONTROL)
Denso Sales (Thailand)
04.2007 - 08.2009
MANAGEMENT TRAINEE
Isuzu Motor (Thailand)
04.2006 - 03.2007
CUSTOMER SUPPORT & PERSONAL ASSISTANT
Kasikorn Bank (Thailand)
04.2005 - 03.2006
BACHELOR OF BUSINESS ADMINISTRATION - MARKETING
BANGKOK UNIVERSITY
BUSINESS QUALIFICATION -
CURTIN UNIVERSITY OF TECHNOLOGY, SYDNEY CAMPUS