Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Tarj Jenkin

Brisbane,QLD

Summary

Motivated and hardworking IT student with over 4 years of experience in the fast-paced hospitality industry, including leadership roles as a shift supervisor and crew coach. Possess strong customer service, team management, and problem-solving skills. Seeking opportunities to leverage leadership experience and technical skills while pursuing a Bachelor of Information Technology with a major in Computer Science and a minor in Business.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Hungry Jack's
Brisbane, QLD
08.2023 - Current

- Lead and manage a team during shifts, ensuring smooth operation and adherence to company standards.

- Oversee customer service, inventory control, and financial responsibilities, such as till and safe depositing and counting.

- Consistently manage time across a variety of shifts, including overnight, and handle any operational issues promptly.

- Act as a mentor and coach to new staff, facilitating training, and providing ongoing support.

- Conducted weekly inventory of supplies, equipment, and food items.

Crew Coach

Hungry Jack's
Townsville, QLD
12.2022 - 07.2023

- Trained and supervised crew members, ensuring high-quality customer service and adherence to food safety standards.

- Managed stock sorting to ensure inventory control.

- Developed leadership and problem-solving skills by overseeing operations in the absence of management.

Crew Member

Hungry Jack's
Townsville, QLD
09.2020 - 11.2022

- Performed kitchen and cleaning roles, maintaining a clean and efficient work environment.

- Regularly worked closing shifts, responsible for final cleaning, securing the restaurant, and preparing for the next day's operations.

- Gained skills in time management, multitasking, and attention to detail while handling end-of-day tasks under tight deadlines.

Education

Bachelor of Information Technology - Computer Science

QUT Gardens Point
Brisbane, QLD

Skills

  • Leadership & Team Management
  • Time Management & Multitasking
  • Problem-Solving
  • Customer Service & Communication
  • Inventory Control & Stock Management
  • Attention to Detail
  • Microsoft Excel & Data Management
  • Training and mentoring
  • Safety awareness

Certification

  • Cert III in Hospitality
  • Cert II in Leadership
  • Food Safety Supervisor Course
  • RSA (Responsible Service of Alcohol)
  • Work Experience with Wulguru Group Engineering

References

Angus Webb | Restaurant Manager

Contact:

Angus.webb78@gmail.com

0407888798

Kerri-anne Olsen | Manager

Contact:

kdebraolsen@hotmail.com

0403141116

Emma Waddell | Manager

Contact:

emmajessica1two@gmail.com

0401065803

Timeline

Shift Supervisor

Hungry Jack's
08.2023 - Current

Crew Coach

Hungry Jack's
12.2022 - 07.2023

Crew Member

Hungry Jack's
09.2020 - 11.2022

Bachelor of Information Technology - Computer Science

QUT Gardens Point
Tarj Jenkin