Motivated and hardworking IT student with over 4 years of experience in the fast-paced hospitality industry, including leadership roles as a shift supervisor and crew coach. Possess strong customer service, team management, and problem-solving skills. Seeking opportunities to leverage leadership experience and technical skills while pursuing a Bachelor of Information Technology with a major in Computer Science and a minor in Business.
- Lead and manage a team during shifts, ensuring smooth operation and adherence to company standards.
- Oversee customer service, inventory control, and financial responsibilities, such as till and safe depositing and counting.
- Consistently manage time across a variety of shifts, including overnight, and handle any operational issues promptly.
- Act as a mentor and coach to new staff, facilitating training, and providing ongoing support.
- Conducted weekly inventory of supplies, equipment, and food items.
- Trained and supervised crew members, ensuring high-quality customer service and adherence to food safety standards.
- Managed stock sorting to ensure inventory control.
- Developed leadership and problem-solving skills by overseeing operations in the absence of management.
- Performed kitchen and cleaning roles, maintaining a clean and efficient work environment.
- Regularly worked closing shifts, responsible for final cleaning, securing the restaurant, and preparing for the next day's operations.
- Gained skills in time management, multitasking, and attention to detail while handling end-of-day tasks under tight deadlines.
Angus Webb | Restaurant Manager
Contact:
Angus.webb78@gmail.com
0407888798
Kerri-anne Olsen | Manager
Contact:
kdebraolsen@hotmail.com
0403141116
Emma Waddell | Manager
Contact:
emmajessica1two@gmail.com
0401065803