TARKIN O'RILEY
Perth,WA
Summary
I am a 19-year-old high school graduate with a hard-working and positive attitude towards my studies, and personal ambitions. My goal in the next year is to find a consistent job where I can grow and be a part of a close community, whilst I strive to organise the first steps with my academic pathway.
With experience in hospitality, I have picked apart understanding customer service. Having patience and communicating with customers are key into making them feel welcomed. Ultimately leading into a better experience. Bringing these intuitive, adaptable and multitasked skills to your workplace, I have an organised and punctual manner with how I work. I enjoy working with a team because I have always strived to build strong, positive relationships with my coworkers. Along with being efficient and productive on my own.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ice Cream Churner/Server
Kuld Creamery
03.2022 - 07.2023
- Food & beverages preparation and handling.
- Personal hygiene and food safety.
- Processed sales transactions for cash and card purchases.
- Initiative & cleaning.
- Responsible for opening and closing of multiples shops & kitchen.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Excellent people’s skills (having a friendly attitude and demeaner whilst interacting with customers).
- Maintained menu knowledge - labelling our products with allergy warnings/dietary requirements (NF - nut free/DF - dairy free/GF - gluten free/V - vegan). Since I memorised all the recipes from making our products and cleaning in-between, I was confident to provide recommendations and answers to customers questions.
- Multitasking with a variety of smaller kitchen jobs e.g. making cookies/brownies/waffle cones, cleaning dishes and workplace, whilst simultaneously serving customers & making ice cream.
- Developed and implemented new flavor ideas to add variety to product offering.
- I kept customers safe by learning the ingredients in all of our products. As it is vital for me to be aware of allergies and dietary requirements, learning all the recipes led to me systematically making certain products, e.g. vegan and nut included ice cream, first before making other dairy products.
- Inventory management. Organising categories for ingredients, baked goods and ice cream in the fridge and freezer. This was crucial to make transporting our products from the kitchen to our stores more efficient. Additionally making sure I had the quantity and quality of ingredients needed to make our products.
- Properly labeled and stored food, fresh ingredients and ice cream in the fridge, freezer and blast freezer to optimize freshness. Enhancing the quality of our products for our customers.
- Food hygiene, always cleaning my workplace with sanitiser to avoid cross contamination between ingredients. As well as thoroughly cleaning my station before and after my shift.
- I have advance knowledge, operating, handling & teaching skills behind our base and churning machines, being the senior churner whilst I was working. Additionally teaching juniors how to operate the machines.
Caterer
City Farm
10.2021 - 09.2022
- Strength & stamina.
- Food & beverages preparation.
- Food presentation and handling.
- Friendly attitude & demeaner – interacting with the customers.
- Event monitoring & initiative.
- Venue setup & close.
- Personal hygiene & food safety.
- Inventory management.
- Knowledge of ingredients of food for awareness of allergies.
Stockman/Handyman
Jimba Jimba Station
12.2021 - 12.2021
- Maintained, cleaned, and run generators (diesel & petrol), vehicles (c class vehicles & tractors), water pumps (windmill pumps), cattle water troughs
- Responsible for the receival of stock, yarding and feeding/providing water for the stock
- Removal of fence – cutting wires, shoveling out posts
- Set up of fence – dig holes and cement posts in, handling with wire fence as well as barbed wire
- General manual labor and seasonal chores around the property
- Grazing and assortment of hay barrels
- Shed cleaning and organization
- Planting endemic flora (vegetation) around the property to reinforce a stronger carbon credit
- Engagement of the land and its history to better understand my work environment and to learn the characteristics and legitimacies behind running a station with approximately 3000 cattle
Receptionist
The East Salon
07.2020 - 03.2021
- Scheduled and confirmed appointments
- Maintained daily calendars, set appointments with clients, and planned daily office events
- Processed payments and updated accounts to reflect balance changes
- Oversaw office inventory by restocking supplies and submitting purchase orders
- Managed approximately 15+ incoming calls per day
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
- Fostered clean and sanitary work environment to protect customers and staff from infection
- Backed up reception desk by answering phones, scheduling appointments and processing payments
- Collected payment from customers and scheduled next appointments
- Maintained updated knowledge of industry products and chemical composition structure and properties
- Designed and recommended home hair care regimens and treatments to meet individual customer needs
- Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care
- Scheduled appointments for customers using internal software system
- Spearheaded transition to computerized scheduling, bookkeeping and inventory management procedures.
Education
Certificate IV - Environmental Sustainable Management
Australian College of Business Intelligence
Sydney, NSW05.2024
Western Australian Certificate of Education (WACE) -
Guildford Grammar School
Guildford, WA11.2021
Certificate For Completion of Primary School -
Sacred Heart Primary School
Perth, WA11.2015
Skills
- Problem solving
- Public speaking
- Conflict resolution
- Analytical skills
- Intuitive
- Advance knowledge of Mac and Windows platforms Including word and adobe suit products
- Multitasking
- Workforce management
- Ability to tunnel vision onto a task
- Sociable – excellent people’s skills
- Customer service friendly
- Professional and polished presentation
Certification
- HLTAID009 – Provide CPR
- HLTAID002 – Provide Basic Emergency Life Support
- HLTAID003 – Provide First Aid
- SISCAQU002 – Perform Basic Water Rescue
- SISCAQU006 – Supervise Clients in Aquatic Locations
- SISCAQU007 – Perform Advanced Water Rescues
- PUAEME001B – Provide Emergency Care
- PUAEME003C – Administer Oxygen in an Emergency Situation
References
Kaitlyn Kuld
Kuld Creamery Manager
Contact
Personal Number – +61 475 000 060
Email – info@kuldcreamery.com
Ali Pasay
City Farm Manager
Contact
Personal Number - +61 407 430 962
Timeline
Ice Cream Churner/Server
Kuld Creamery
03.2022 - 07.2023
Stockman/Handyman
Jimba Jimba Station
12.2021 - 12.2021
Caterer
City Farm
10.2021 - 09.2022
Receptionist
The East Salon
07.2020 - 03.2021
Certificate IV - Environmental Sustainable Management
Australian College of Business Intelligence
Western Australian Certificate of Education (WACE) -
Guildford Grammar School
Certificate For Completion of Primary School -
Sacred Heart Primary School