Tarkyn Bickley
Bunbury
Summary
Dynamic and adaptable professional with a proven track record at ALH and Woolworths Group, excelling in high-stress environments and demonstrating exceptional customer service and multitasking abilities. Achieved increased customer loyalty through empathetic resolution of complaints and efficient management of high-volume events. A reliable team player eager to continue learning and enhancing skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
ALH
10.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Customer Service Representative
Woolworths Group
10.2020 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Dalyellup College
Daleyllup, WASkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Ability to adapt well to new environments
- Willingness to learn and develop new skills
Certification
WA driers license
Responsible service of alcohol
Timeline
Bartender
ALH
10.2024 - Current
Customer Service Representative
Woolworths Group
10.2020 - 12.2024
Dalyellup College
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