Tarlok Singh
Craigieburn
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Hardworking Transportation professional with superior record of towing cars, vans and trucks of all sizes using different hauling vehicles. Knowledgeable about roadside assistance procedures and experienced in working with law enforcement professionals. Experienced Tow Truck Operator adept at working quickly and safely to complete voluntary and involuntary tows. Good customer service, communication and prioritization skills. Excellent history of maintaining efficient schedules and operating with zero incidents.
Overview
11
11
years of professional experience
Work History
Tow Truck Operator
Nationwide Towing & Transport
09.2023 - Current
- Fastened chains, straps, covers, and binders to secure load during transit.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
- Maintained detailed records of service calls, documenting client interactions and any relevant information for billing purposes.
- Minimized damage claims through careful handling of customers'' vehicles during loading, transportation, and unloading processes.
- Conducted thorough pre-and post-trip inspections on all equipment, identifying potential issues before they became major problems, thus reducing downtime for repairs.
- Reduced response time for service calls by effectively prioritizing tasks and efficiently managing routes.
- Promoted a safe working environment by adhering to industry best practices and company policies regarding workplace safety at all times.
- Answered roadside assistance calls for tows and other vehicle support.
Bulk Delivery Driver
FedEx
06.2023 - 09.2023
- Ensured timely deliveries by maintaining strict adherence to schedules and communicating effectively with dispatchers.
- Complied with all federal, state, and local regulations regarding commercial driving practices and hazardous materials transportation.
- Assisted in warehouse operations by loading and unloading trucks, organizing inventory, and conducting routine safety checks.
- Reduced fuel costs through regular vehicle maintenance and proactive route adjustments.
- Navigated heavy traffic conditions safely while consistently meeting or exceeding delivery deadlines.
- Maintained accurate delivery records, ensuring proper documentation of completed orders and customer signatures.
Floor Staff Member
Sacca's Fruit World
10.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Greeted customers, helped locate merchandise and suggested suitable options
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products
- Answered customer questions about products and services, helped locate merchandise and promoted key items
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Store Manager
Broadway Discount Liquor
02.2021 - 04.2023
- Managed inventory control, cash control and store opening and closing procedures
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Completed point of sale opening and closing procedures
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Supervised guests at front counter, answering questions regarding products
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Security Officer
Eyesight Security
02.2020 - 05.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Patrolled and monitored premises in company vehicle, on bicycle and by foot
- Checked and verified photo identification prior to granting facility access
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Delivery Driver
Rosanna Orchard Fresh
10.2016 - 08.2019
- Completed on-time deliveries by choosing best and most efficient routes
- Operated vehicle safely in highly congested areas with no traffic violations
- Completed rush deliveries on tight timetables to satisfy customer needs
- Delivered packages to customer doorsteps and business offices
- Communicated customer complaints, requests and feedback to company management for swift resolution
- Contacted customers prior to delivery to confirm and coordinate delivery times
- Fostered positive working relationships with regular customers
- Loaded truck and properly secured items to prevent damage for deliveries
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order
- Verified daily deliveries against shipping instructions before delivering to customers
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images
- Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
Prep Cook
Espresso 3094
08.2013 - 05.2016
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils
- Cook and take-out orders per shift and securely packaged and labeled each order
- Maintained food safety and sanitation standards.
Pizza Delivery Driver
Ll Padrinos Pizza And Pasta
02.2014 - 03.2015
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience
- Processed payments by accepting cash, checks and credit and debit card payments
- Verified orders prior to completing deliveries to avoid customer complaints
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays
- Kept delivery vehicle clean and neat to maintain company's professional reputation
- Developed and maintained professional relations between customer, store personnel and company.
Kitchen Hand
Kid Boston Bar
09.2013 - 03.2014
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
Education
Master of Science - Information Technology
University of Ballarat
Melbourne, VICBachelor of Science - Information Technology
NIIT
High School Diploma -
Kendriya Vidyalaya School
Certificate II in security oprations and first Aid (HLTAID001,002,003) -
Eagle training services NT
Darwin, NTSkills
- Employee Motivation
- Order Management
- Shift Checklists
- Customer Service
- Staff Management
- Staff Training
- Team Leadership
- Inventory Management
- Accurate Cash Handling
- Time Management
- Store Opening and Closing Procedures
- Product and Service Sales
- Inventory Oversight
- Bank and Safe Deposits
- Flatbed truck expertise
- Recovering vehicles
- Assisting customers
- Vehicle Inspection
- Winch Operation
- Route Navigation
- Vehicle maintenance and repair
- Safe Driving
- Map Reading
Languages
Hindi
Native or Bilingual
English
Professional Working
Punjabi
Native or Bilingual
References
- Kamalpreet Singh, Fedx employee, 0451128831
- Amrinder Singh, Rosanna orchard fresh, 0433971985
- Alex, Espresso 3094, 0422720743
- Nazyh saoud , nationwide tow , 0418244222
- Amrinder singh , Vicmix concrete , 0433971985
- Paul Castelli , FedEx, 0434930747
Timeline
Tow Truck Operator
Nationwide Towing & Transport
09.2023 - Current
Bulk Delivery Driver
FedEx
06.2023 - 09.2023
Store Manager
Broadway Discount Liquor
02.2021 - 04.2023
Floor Staff Member
Sacca's Fruit World
10.2020 - 01.2021
Security Officer
Eyesight Security
02.2020 - 05.2020
Delivery Driver
Rosanna Orchard Fresh
10.2016 - 08.2019
Pizza Delivery Driver
Ll Padrinos Pizza And Pasta
02.2014 - 03.2015
Kitchen Hand
Kid Boston Bar
09.2013 - 03.2014
Prep Cook
Espresso 3094
08.2013 - 05.2016
Master of Science - Information Technology
University of Ballarat
Bachelor of Science - Information Technology
NIIT
High School Diploma -
Kendriya Vidyalaya School
Certificate II in security oprations and first Aid (HLTAID001,002,003) -
Eagle training services NT
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