Motivated Administrative Assistant offers demonstrated success tackling various office tasks. Delivers proactive support on key administrative matters to promote productivity across departments. Recognized for organization and time management skills.
Overview
8
8
years of professional experience
Work History
Administrative Officer
Hunter New England Health
09.2016 - Current
Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Updated reports and generated reports for company database.
Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
Promoted a culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement.
Streamlined office processes by implementing efficient administrative systems and procedures.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Executed record filing system to improve document organization and management.
Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Increased customer service success rates by quickly resolving issues.
Trained and supervised employees on office policies and procedures.
Education
High School Diploma -
Cardiff High School
Cardiff, NSW
11.2013
Skills
Scheduling and calendar management
Records Management
Documentation and control
Scheduling appointments
Relationship Building
Administrative Support
Office Administration
Customer Service
Microsoft Excel
Data Entry
Computer Skills
Verbal Communication
Microsoft Word
Mail handling
Excel spreadsheets
Documentation and Recordkeeping
Professional Communication
Appointment Scheduling
Confidential Document Control
Resourceful
Strong Problem Solver
Prioritization
References
Jane Crosbie Nurse Unit Manager – Birth Suite John Hunter Hospital PH: 4921 4350 M: 0412 232 386
Registered Nurse, MHICU (PPT 32hrs P/w) at Hunter New England Health ServiceRegistered Nurse, MHICU (PPT 32hrs P/w) at Hunter New England Health Service