Tarnee Lochead
Capalaba, Brisbane,QLD
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Forward-thinking professional with effective planning and problem solving. Polished in overseeing employee performance, guiding and motivating new talent.
Overview
1
1
Certification
Work History
Assistant Manager
Blue Tongue Pantry
Thornside, Brisbane, QLD
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Shift Leader
Dominos
Ashmore, Gold Coast, QLD
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Production Worker
Tip Top
Capalaba, Brisbane, QLD
- Inspected product quality prior to packaging and shipment.
- Assisted in setting up production lines for manufacturing processes.
- Followed safety protocols while operating machines and equipment.
- Troubleshot technical issues that arose during assembly process.
- Reported any issues to supervisor immediately for resolution.
Barista Shift Supervisor
Chop 'n Chill
Cleveland, Brisbane , QLD
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Monitored stock levels of coffee beans, syrups, cups, lids, and other supplies needed for operation.
- Maintained a clean and well-stocked work area throughout shifts.
- Assisted customers in selecting beverages based on their preferences.
- Received payments from customers and returned correct change when necessary.
Skills
- Task Delegation
- Time Management
- Product and service knowledge
- Employee Performance Evaluations
- Customer Service
- Organization
- Inventory Management
- Problem-solving abilities
Certification
- Responsible Service Of Alcohol
- Australian Barista School
Timeline
Assistant Manager
Blue Tongue Pantry
Shift Leader
Dominos
Production Worker
Tip Top
Barista Shift Supervisor
Chop 'n Chill