Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Intern

Tarra Kingswo

Leschenault ,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in customer service, sales and administrative tasks.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Office Manager

Worthy Contracting
  • Maintained computer and physical filing systems.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Controlled finances to lower costs and keep business operating within budget.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Updated reports, managed accounts, and generated reports for company database.
  • Created, maintained and updated filing systems for paper and electronic documents.

Office Administrative Assistant

Worthy Contracting
07.2011 - Current
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Maximized cash flow through optimal billing and collection processes.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted with development and implementation of financial policies and procedures to streamline operations.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.
  • Authored business documents to organize and emphasize information quickly and effectively.
  • Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity.

Trainer Assessor

Rio Tinto Iron Ore
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.

Mining Operator

Rio Tinto Iron Ore
02.2009 - 06.2011
  • Onboarded new employees by instructing in use of equipment, as well as company policies and procedures, to enhance performance.

Crew Trainer

Rio Tinto Iron Ore
  • Taught new team members correct procedures for all areas of operations.
  • Set positive example for team members by providing high-quality, efficient service.
  • Produced training materials and gathered resources to equip crew members with learning opportunities.
  • Documented training and progress on database to enable tracking history and maintain accurate records.
  • Provided coaching and mentoring to employees.
  • Developed job-specific competencies and performance standards.

Administrator

BHP Billiton
  • Entered and maintained departmental records in company database.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Collected, arranged, and input information into database system.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Created and managed project plans, timelines and budgets.
  • Frequently inspected production area to verify proper equipment operation.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Haul Truck Operator

BHP Billiton
01.2007 - 02.2009
  • Operated with safety and skill to avoid accidents and delays.
  • Remained alert and prepared to protect crew against danger.
  • Maneuvered diverse vehicles on lots with obstacles and limited space.

Administrative Officer

Shire Of Nannup
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Accounts Officer

Rwk
  • Managed payroll operations for team of Number employees.
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
  • Checked expenses against budget controls, entered figures and reconciled business accounts to address discrepancies.
  • Updated general ledger of accounts with current, accurate and industry-compliant data to meet all internal and external audit requirements.
  • Managed all accounting needs and account updates for Type operations.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
  • Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.

Payroll Administrator

Rwk
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Calculated payroll deductions by accurately using software and processed payroll to meet preset requirements.
  • Managed employee records on database to maintain accuracy and updated information.
  • Responded to employee inquiries to provide information regarding payroll deductions and related issues.
  • Reconciled payroll discrepancies and responded to inquiries from employees.
  • Maintained confidentiality of employee records and payroll information.
  • Prepared and submitted payroll taxes and reports to regulatory agencies.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Managed and updated employee benefits information.
  • Processed payroll garnishments such as tax liens and child support.

HR Manager

Rwk
  • Led decision-making and implementation of HR policies, procedures, programs and functions.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Monitored and handled employee claims involving performance-based and harassment incidents.

Insurance Advisor

GIO Insurance
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Maintained high standards of customer service by building relationships with clients.
  • Created detailed reports for management to track performance and sales.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Carried out administrative tasks such as handling policy renewals, maintaining records and collecting insurance payments.

Business Owner

Worthy Contracting
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Prepared bank deposits and handled business sales, returns and transaction reports.

Business Development Manager

Worthy Contracting

Education

Business Administration

South Regional TAFE
Busselton, WA
1999

Food, Hospitality And Tourism

Busselton Senior High School
Busselton, WA
1998

Skills

  • Calculator Usage
  • Orientation and Training
  • Material Preparation
  • Planning and Prioritization
  • Banking Operations
  • Administration and Operations
  • Administrative Oversight
  • Cash Flow and Reconciliation
  • Monthly Closings
  • Deposit Collection
  • Account Reconciliation
  • Administering Payroll
  • Customer Relations
  • Documentation
  • Business Administration
  • Accounts Payable and Receivable
  • Biweekly Payroll Processing
  • P&L Responsibility
  • Report Writing
  • Billing and Invoicing
  • Preparing Proposals
  • Office Supplies and Inventory
  • Database Administration
  • Financial Management and Reporting
  • Business Correspondence
  • Recordkeeping and File Management
  • File Organization
  • Microsoft Office
  • Customer Engagement
  • Payroll and Accounts Payable Receivable
  • Hospitality and Accommodation
  • Employee Communications
  • Office Equipment Operation

Certification

  • Area of certification Training - Timeframe
  • Licensed Job Title - Timeframe

Languages

English
Native or Bilingual

References

Ben Worthington

Owner/Operator | Worthy Contracting

Timeline

Office Administrative Assistant

Worthy Contracting
07.2011 - Current

Mining Operator

Rio Tinto Iron Ore
02.2009 - 06.2011

Haul Truck Operator

BHP Billiton
01.2007 - 02.2009

Office Manager

Worthy Contracting

Trainer Assessor

Rio Tinto Iron Ore

Crew Trainer

Rio Tinto Iron Ore

Administrator

BHP Billiton

Administrative Officer

Shire Of Nannup

Accounts Officer

Rwk

Payroll Administrator

Rwk

HR Manager

Rwk

Insurance Advisor

GIO Insurance

Business Owner

Worthy Contracting

Business Development Manager

Worthy Contracting

Business Administration

South Regional TAFE

Food, Hospitality And Tourism

Busselton Senior High School

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