Tarsem Kaur
Piara Waters,WA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
7
7
years of professional experience
Work History
Assistant Nurse
Aegis Carrington
03.2024 - 04.2024
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Assisted patients with activities of daily living, promoting independence and dignity.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Checkout Operator
IGA Supermarket
12.2023 - Current
- Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Assisted in stocking shelves and updating pricing information, contributing to store presentation and inventory management.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
- Balanced cash registers at the end of each shift, confirming accuracy in both drawer totals and transaction records.
- Boosted revenue with upselling techniques that resonated well with customers'' preferences.
Console Operator
United Petroleum
07.2023 - 12.2023
- Enhanced system efficiency by monitoring and maintaining console operations for optimal performance.
- Reduced downtime by troubleshooting and resolving technical issues promptly, ensuring smooth console operations.
- Improved communication between departments by providing timely updates on console status and potential issues.
- Streamlined work processes with the implementation of effective console operation protocols and procedures.
- Collaborated with team members to develop strategies for improving overall console performance and functionality.
- Maintained a safe working environment by adhering to established health and safety protocols during console operations.
- Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
- Observed and reported suspicious activities and persons.
Counter Service Pizza Maker
Domino's Pizza
03.2023 - 10.2023
- Enhanced customer satisfaction by preparing high-quality pizzas and maintaining a clean work area.
- Streamlined order fulfillment by effectively managing multiple tasks such as dough preparation, topping assembly, and oven monitoring.
- Delivered consistent results with proper portioning of ingredients to ensure quality taste and reduced food waste.
- Collaborated with team members to complete orders quickly, resulting in shorter wait times for customers.
- Provided exceptional service by addressing customer concerns promptly and professionally, leading to repeat business from satisfied patrons.
Store Supervisor
Zara Clothing
01.2017 - 06.2021
- Improved store efficiency by implementing effective inventory management and product merchandising techniques.
- Enhanced customer experience through attentive service and prompt resolution of issues.
- Streamlined store operations for increased productivity by establishing clear work procedures and staff responsibilities.
- Boosted sales performance with targeted marketing strategies and in-store promotions.
- Developed a positive work environment by fostering teamwork, providing regular feedback, and acknowledging employee accomplishments.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
Education
BACHELOR'S Of SCIENCE IN BIOTECHNOLOGY - TISSUE CULTURE AND GENETIC TRANSFORMATION
Punjab University
CERTIFICATE III IN HEALTH SERVICE ASSISTANCE
IHNA
WA04.2024
Skills
- Display Setup
- Retail Transactions
- Team Work
- Retail Merchandising
- Product Restocking
- Money Handling
- Dealing with Customer Complaints
Timeline
Assistant Nurse
Aegis Carrington
03.2024 - 04.2024
Checkout Operator
IGA Supermarket
12.2023 - Current
Console Operator
United Petroleum
07.2023 - 12.2023
Counter Service Pizza Maker
Domino's Pizza
03.2023 - 10.2023
Store Supervisor
Zara Clothing
01.2017 - 06.2021
BACHELOR'S Of SCIENCE IN BIOTECHNOLOGY - TISSUE CULTURE AND GENETIC TRANSFORMATION
Punjab University
CERTIFICATE III IN HEALTH SERVICE ASSISTANCE
IHNA