Tarun
Melbourne
Summary
Dynamic professional with strong customer service and communication skills, honed at Heatherton Cellars. Proven expertise in cash handling and RSA compliance, contributing to a positive team environment and achieving sales goals. Knowledgeable in wine, beer, and spirits, ensuring exceptional customer experiences through effective product selection and support.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Liquor Store Clerk
Heatherton cellers
Heatherton
08.2024 - 05.2025
- Delivered excellent customer service, assisting customers with wine, beer, and spirits selection.
- Processed EFTPOS and cash transactions accurately and efficiently.
- Maintained store presentation through stock rotation, merchandising, and displays.
- Ensured RSA compliance by checking IDs and promoting responsible service of alcohol.
- Contributed to a positive team environment, meeting daily sales and service goals.
Front Desk Coordinator
Royal Time Indian
Lilydale
02.2024 - 07.2024
- Greeted and assisted guests with check-in and check-out procedures.
- Managed phone calls and directed inquiries to appropriate staff members.
- Maintained cleanliness and organization of front desk area and lobby.
- Processed payments and managed billing inquiries efficiently and accurately.
Education
Bachelor of Early Childhood Education - Education
IKON INSTITUTE OF AUSTRALIA
Melbourne , VIC 04.2024 - 09.2025
Skills
Strong customer service and communication skills
RSA compliance and ID verification
Cash handling and EFTPOS operations
Stock replenishment, rotation, and merchandising
Knowledge of beer, wine, and spirits products
Teamwork, reliability, and attention to detail
Languages
Hindi
First Language
English
Advanced (C1)
C1
Punjabi
Advanced (C1)
C1
Certification
- RSA
- WORKING WITH CHILDREN
- FOOD HANDLING
Timeline
Liquor Store Clerk
Heatherton cellers
08.2024 - 05.2025
Bachelor of Early Childhood Education - Education
IKON INSTITUTE OF AUSTRALIA
04.2024 - 09.2025
Front Desk Coordinator
Royal Time Indian
02.2024 - 07.2024