Hi, I’m
Tarun Handuja
Manor Lakes,Victoria
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
4
years of professional experience
1
Certification
Work History
Successive Technologies | Lostit
01.2022
Job overview
- Worked on a project of developing Mobile application for the client by using GIS technology to find the lost items by tracking them
- Designed wireframes using Adobe XD for the client to provide better understanding of the project
- Created Business Requirements document and feature listing of the project.
Deakin University | Advanced Artificial Intelligence
11.2019
Job overview
- Identified business problems and develop analytical solutions to evaluate Disney Land's customer sentiments, interests, and concerns while visiting different theme parks at 4 locations
- Conducted Sentiment Analysis using Lexicon Based, Aspect Based and Machine Learning approach to summarize 42,000 reviews
- Generating additional insights and visualizations using Tableau to advise management on potential market opportunities
Deakin University, Marketing Analytics
03.2019
Job overview
- Analyzed market share relative to competitors and visualized customer's survey responses based on 3 different parameters
- Interpreted Logistic Regression Model (LRM) and Rain Forest Model (RFM) to predict customer churn rate
- Estimated performance of models and contribute analytical recommendations.
Tech Mahindra AUS, Telstra
IT Support Consultant
07.2022 - Current
Job overview
- Resolved issues and performed troubleshooting for technical problems using Capture (Salesforce)
- Handled complaints to build strategies for improving the overall customer experience and fostering loyalty.
Successive Technologies PVT.LTD
Business Analyst
05.2020 - 06.2022
Job overview
- Worked on various projects (development and advancement of mobile applications and websites) of different domains like healthcare, banking, and finance in a 6-person team at successive technologies
- Wrote User case stories and have also made documents like BRD, FRD and SRS which includes Scope of Work, Non-functional and functional requirements, Data Model, Dependencies, Assumptions, Constraints, Acceptance Criteria
- Participate in architectural and design discussions for the implementation of new features/modules according to SDLC
- Involved in designing the integration of tracking system solution with the mobile application for Lostit tag organization by using GIS technology to track the lost items
- Handled complex projects using project management methods like Agile and Scrum
- Performed API testing, system integration & user acceptance testing facilitating on-time, on-budget, and acclaimed go-live of enterprise implementations
- Determine the appropriate method of data collection, research methodology, analyze and interpret the information gathered from our stakeholders.
Deakin University
Business Analyst Consultant
06.2019 - 10.2019
Job overview
- Understand Dr
- Oetker’s (one of the biggest organizations in Norway) Business problems, identify opportunities to increase sales within locomotive and wagon product lines, and deliver recommendations for promotional campaigns in a 6-person team
- Perform data exploration, data cleansing, and market basket analysis using various algorithms to identify frequently bought items across 4 different seasons.
Xymax Laboratories PVT.LTD
Project Coordinator
09.2017 - 10.2018
Job overview
- Developing an in-depth understanding of project scope and particulars i.e., Timeframes, financials, and outcomes
- Created reports and analyzed data to increase the sale of the products
- Sharing relevant documentation and reports with project teams.
Education
Deakin University
Master of Business Analytics
Kurukshetra University
Bachelor of Technology from Computer Science and Engineering
Skills
- Business Analysis
- Ability to create a detailed business
- Analysis, Requirement gathering, Stakeholder Management, Process improvement, Analytical Solutions
- Interpersonal & Consultative
- Quality reporting/Decision-maker/problem-solver
- Ability / Mentor / Communication skills /
- Software Tools
- Power BI, Tableau, JIRA, Microsoft Office, Confluence, Microsoft Visio, Adobe XD, Lucid Chart, Python, SAP, R, PL/SQL, MS SQL Server
- CRM Systems
- Project Management
- Customer Targeting
- Product Development
- Web-Based Reporting Tools
Certification
Microsoft Certified Azure Fundamentals
MICROSOFT
Agile at Work: Planning with Agile User Stories
LINKEDIN
Planning and Releasing Software with Jira
LINKEDIN
Timeline
IT Support Consultant
Tech Mahindra AUS, Telstra
07.2022 - Current
Successive Technologies | Lostit
01.2022
Business Analyst
Successive Technologies PVT.LTD
05.2020 - 06.2022
Deakin University | Advanced Artificial Intelligence
11.2019
Business Analyst Consultant
Deakin University
06.2019 - 10.2019
Deakin University, Marketing Analytics
03.2019
Project Coordinator
Xymax Laboratories PVT.LTD
09.2017 - 10.2018
Deakin University
Master of Business Analytics
Kurukshetra University
Bachelor of Technology from Computer Science and Engineering
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