Taryn Caporn
Cairns,QLD
Summary
Accomplished Store Manager with a proven track record at Millers, adept in inventory management and customer service excellence. Leveraged problem-solving and outstanding communication skills to enhance team performance and customer satisfaction. Specialized in staff training, ensuring operational efficiency and compliance with health standards. Achieved significant improvements in customer relations and store operations.
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Knowledgeable [Desired Position] with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Manager
Millers
01.2019 - 03.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Reported issues to higher management with great detail.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Duty Manager
The Coffee Club
03.2014 - 01.2019
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
Certificate IV - Hospitality Management
Opportune Professional Development
Cairns, QLD08-2019
Health Education
TAFE Queensland
QLD06-2014
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
- Inventory control
- POS systems
- Staff management
- Accurate cash handling
- Documentation and reporting
- Retail sales techniques
- Bank deposit procedures
Certification
- First Aid Certification
Timeline
Store Manager
Millers
01.2019 - 03.2025
Duty Manager
The Coffee Club
03.2014 - 01.2019
Certificate IV - Hospitality Management
Opportune Professional Development
Health Education
TAFE Queensland
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