Dedicated and motivated professional with a strong background in quality auditing and customer service, now seeking a role in assistant property management. Brings over five years of experience in client relations, compliance, issue resolution, and administrative processes. Known for being adaptable, detail-oriented, and highly organized, with excellent interpersonal and communication skills. Committed to delivering a high standard of service, and maintaining client relationships.
Managing customer inquiries and scheduled service appointments, ensuring timely and efficient service delivery.
Welcoming clients at the front desk, answering phones, and directing calls professionally.
• Maintaining accurate records of vehicle services and customer communications.
• Coordinated with technicians to streamline workflow and enhance customer satisfaction.
Handling invoicing, payments, and financial records with attention to detail and confidentiality.
Managing daily office operations, email correspondence, and supply ordering.
Implementing administrative processes that improve office efficiency and client service.
• Managing customer inquiries and scheduled service appointments, ensuring timely and efficient service delivery.
• Welcoming clients at the front desk, answering phones, and directing calls professionally.
• Maintaining accurate records of vehicle services and customer communications.
• Coordinated with technicians to streamline workflow and enhance
customer satisfaction.
• Handling invoicing, payments, and financial records with attention to detail and confidentiality.
• Managing daily office operations, email correspondence, and supply ordering.
• Implementing administrative processes that improve office efficiency and client service.
Two
Prefect in high school, Grade 11 and 12
Year 12, English (HG), Afrikaans (HG), Mathematics (SG), Physical Science (SG), Biology (SG), Technical Drawing (SG), MS Excel, MS Word, MS PowerPoint, Email
English