Taryn Dyer
Pinjarra,WA
Summary
I am a well - motivated, capable worker who enjoys a challenge. I am methodical in my approach and have excellent communication skills. I am a quick learner who will go the extra mile. I pride myself in being adaptable to new challenges and I can work on my own or with others in a team. I am caring, honest and dependable. I have an open mind and a great sense of humour. I pride myself on my administration skills and the ability to achieve set tasks.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Site Administrator
Alcoa - Pinjarra Refinery
Pinjarra, WA
11.2023 - Current
- Provide informative reports to management as requested.
- Provide excellent service and attention to employees when face-to-face or through phone conversations and email.
- Assist with employee requests and answered questions to improve satisfaction.
- Complete day-to-day duties accurately and efficiently.
- Prioritise and organise tasks to efficiently accomplish service goals.
- Understand and follow oral and written directions.
- Maintain updated knowledge through continuing education and training.
- Ordering of catering, stock for different areas.
- Credit Card reconciliations.
- Maintain a clean and tidy workspace.
- Other administration duties as set out by Managers.
Owner / Instructor
Evolve Martial Arts
Pinjarra, WA
07.2020 - 01.2024
- Running of various Martial Arts classes, including planning and scheduling
- Providing one on one Personal Training sessions
- Organising, assisting in, and leading events such as gradings, junior instructor trainings and interclub events
- Communication with parents / students daily – both in person, online and via phone
- Social media posts
- Stock ordering
- Monthly stocktakes
- Receiving and tracking cash and electronic payments
- Fostering discipline and respect within each class.
Reservations & Bookings Co-Ordinator
Fairbridge Village
Pinjarra, WA
02.2022 - 08.2023
- Co-Ordinating with external clients to book in camps across 6 sites in WA
- Liaising with key staff members ie: Chef and Activities Manager, to ensure camps run smoothly
- Communicating with Caretakers in each camp site regarding upcoming camps
- Running weekly meetings with Caretakers in regional camps
- Invoicing clients
- Customer services via phone and email.
- Maintained accurate records of all bookings, including cancellations and no-shows.
- Arranged meetings to discuss issues involving clients.
- Coordinated and maintained daily bookings for clients, ensuring accuracy and timeliness.
- Communicated client reservations to appropriate staff.
- Assisted with special events or promotions related to bookings, such as setting up displays or coordinating activities.
- Collaborated with marketing teams on campaigns to promote increased bookings.
- Responded quickly to customer feedback regarding their experience with the booking process.
- Identified ways to streamline processes related to booking requests and implemented new procedures accordingly.
- Updated customers on changes in their reservations or any other relevant information.
- Processed payments from clients in a timely manner, including credit cards and cash transactions.
- Developed relationships with clients to ensure repeat business.
- Understood and followed oral and written directions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Regional Activity Coordinator
APM Mandurah
07.2019 - 06.2020
- Responsible for the development of regional projects as part of jobactive
- Adhere to Work for the Dole (WfD) policies and processes to ensure APM has a variety of activities available to our clients that provide real work experience and meet contractual guidelines
- Experience working with community groups to identify opportunities for projects and suitable activities in the region
- Ensure adequate WfD placements are available for job seekers
- Coordinate multiple WfD supervisors across a range of projects
- Assist jobseekers enhance their employment skills through participation in WFD
- Experience in implementing government programs or services on time and within budget
- Solid understanding and experience in managing workplace health and safety policies and systems
- Demonstrated experience working in or with the not-for-profit sector
- Experience in achieving KPIs and managing mobile staff
- Superior skills in developing and maintaining stakeholder relationships
- An excellent knowledge of the local labour market
- The ability to match and advocate for job seekers to create career opportunities.
Employment Consultant
APM Rockingham
03.2019 - 07.2019
- Coaching and supporting job seekers to identify and reach their employment goals
- Tailor support given to jobseekers to specifically address their vocational and non – vocational needs
- Provide ongoing case management support to each participant
- Network and refer eligible participants to relevant community groups and agencies available in the local community
- Conduct initial assessments and deliver work readiness assessments
- Commitment to best practice with a focus on continual improvement while always adhering to high professional standards, maintaining ethical standards and confidentiality
- Coaching and supporting Job Seekers to secure employment and engage in work related activities
- Supporting Job Seekers in training, consultation, and marketing
- Entering in appointment comments daily
- Lodging compliance reports
- Building and maintaining effective working relationships with external stakeholders
- Maintaining a high level of professionalism when dealing with Job Seekers
- Confidence in talking and engaging with Job Seekers personal issues
- Updating of Job Seekers personal information
- Customer Services
- General administration duties (scanning, answering phone)
- Ensuring ongoing Post Placement Support
- Supporting other Employment Consultants when needed
- Weekly stat reports to EACM
- Reverse marketing of Job Seekers
- Meeting monthly KPI targets
- Ensuring claims and outcomes are met.
ParentsNext Mentor
Bridging the Gap
Kwinana
06.2018 - 03.2019
Employment Consultant
Employment Services Group
Mandurah
11.2016 - 06.2018
Customer Services Consultant (CSC)
Employment Services Group
Mandurah
10.2016 - 11.2016
Office Administration (casual)
Greyhounds WA
Mandurah
01.2016 - 10.2016
Executive Administration Support Officer (Contract)
Shire of Murray
Pinjarra
08.2015 - 11.2015
Administration Assistant / Reception
Austin Cove Baptist College
South Yunderup
03.2013 - 07.2015
Administration / Accounts Officer
Petra House Respite Facility (Mental health)
Albany, New Zealand
07.2005 - 06.2012
Education
Skills
- Excellent public relations and people management skills
- Capacity to show initiative and apply new concepts
- Ability to work in a demanding situation
- Proven interpersonal skills and ability to liaise at all levels
- Logical, precise, and thorough
- Reliable, trustworthy, and enthusiastic employee
- Ability to use initiative, hardworking and have a good sense of humour
- Reliable, trustworthy and can work independently or in a team situation
- Very efficient and responsible, which allows me to work effectively, prioritising work service standards
- Friendly, flexible, and outgoing
- Total commitment to all work obligations
- Strong work ethic and attention to detail
- Ability to operate as an effective team member
- Fast learner
- Work within time frames and do not get stressed when under pressure
- Proven ability to develop and manage high quality, effective service delivery and operational systems
- Develop and maintain effective working relationships with people at all levels, regardless of age or background
- Strong clientele focus providing a service that benefits the organisation
Administration Skills
- Possess strong reception and administration skills
- Resourceful and commercially aware
- Excellent coordination and organisational skills
- Interact confidently with all levels of employees
- Professional and confident with all staff
- Effective time management skills
- Ability to use computers for word processing, spreadsheet, database management and other such administration tasks
- Ability to communicate general information in an accurate and customer-friendly way
- Exceptional verbal and written communication skills
- Dedicated and careful: High level of correctness and strong attention to detail
- Friendly, cheerful, and always willing to help others
Computing Skills
- MYOB (Accounting)
- Advanced Microsoft Office (Word, Excel, Publisher, PowerPoint)
- SMS (School Management System) – Accurate Data Entry
- TRIM (Local Government)
- ESS Web
- FileNotes
- Wage Subsidy tracker
- Work Star (Outcomes Star / Tracker)
- Newbooks (Reservations / Bookings)
Certification
- National Police Clearance
- Working with Children Card
- “C” Class full WA Driver’s License
- Youth Mental Health First Aid
- NC1678 National Certificate in Mental Health and Addiction Support (New Zealand)
- Alcoa inducted
References
- Kelly Stark, Executive Assistant, Alcoa, 0413 129 830
- Brett Hawthorn, Line Manager, Fairbridge Village, 0432 427 993
Timeline
Site Administrator
Alcoa - Pinjarra Refinery
11.2023 - Current
Reservations & Bookings Co-Ordinator
Fairbridge Village
02.2022 - 08.2023
Owner / Instructor
Evolve Martial Arts
07.2020 - 01.2024
Regional Activity Coordinator
APM Mandurah
07.2019 - 06.2020
Employment Consultant
APM Rockingham
03.2019 - 07.2019
ParentsNext Mentor
Bridging the Gap
06.2018 - 03.2019
Employment Consultant
Employment Services Group
11.2016 - 06.2018
Customer Services Consultant (CSC)
Employment Services Group
10.2016 - 11.2016
Office Administration (casual)
Greyhounds WA
01.2016 - 10.2016
Executive Administration Support Officer (Contract)
Shire of Murray
08.2015 - 11.2015
Administration Assistant / Reception
Austin Cove Baptist College
03.2013 - 07.2015
Administration / Accounts Officer
Petra House Respite Facility (Mental health)
07.2005 - 06.2012
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