TARYN RUDOLPH
Sydney,NSW
Summary
Dedicated Travel Agent with strong customer service and problem-solving skills. Multilingual professional adept at fostering long-lasting client relationships that drive sales. Seeking a dynamic agency role that offers growth opportunities while delivering exceptional leisure travel experiences.
Overview
16
16
years of professional experience
Work History
Airline Check in Agent
Star Aviation (Jetstar)
05.2026 - Current
- Facilitated passenger check-in processes using automated systems and kiosks.
- Assisted travelers with baggage handling and boarding procedures.
- Communicated flight information and updates to passengers efficiently.
- Resolved customer inquiries and concerns with professionalism and care.
- Maintained accurate records of passenger data during check-in processes.
- Provided wheelchair service for disabled passengers when needed.
- Maintained accurate records of passenger check-ins and departures.
- Followed up on lost luggage inquiries from customers promptly.
- Greeted customers and provided assistance in completing check-in procedures.
- Ensured all necessary documents were completed prior to boarding aircrafts.
- Informed customers of luggage weight restrictions and checked luggage sizes for compliance with regulations.
- Resolved customer complaints or issues in a timely manner.
- Verified customer identification documents and travel itineraries.
- Processed payments for additional services requested by customers.
- Checked passengers in for flights using airline computer systems.
- Helped travelers find locations within airport complex.
- Assisted customers with ticket purchases, trip planning, pricing and scheduling.
- Provided clients with assistance in preparing required travel documents and forms.
Customer Service Administrator
Burley Constructions
09.2025 - 04.2026
- Managed office operations, ensuring efficient workflow and communication.
- Coordinated project schedules, aligning team efforts and resources effectively.
- Maintained accurate records, supporting compliance and reporting requirements.
- Assisted with budgeting processes, tracking expenses and resource allocation.
- Facilitated meetings, capturing key discussions and action items for follow-up.
- Supported procurement activities, liaising with vendors for supplies and services.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Maintained filing system for important documents such as contracts and invoices.
Customer Service Administrator
Railway Adventures
01.2025 - 08.2025
- Served as a liaison between departments, fostering open
- communication channels that improved overall organizational
- function.
- Maintained accurate documentation of company policies and
- procedures for easy reference by all employees.
- Improved employee productivity with effective time
- management strategies for daily tasks.
- Streamlined invoice processing, reducing average payment turnaround time
- Collected and organized data for accurate database entry.
Airline Check in Agent
Oceania aviation
Sydney , NSW
08.2022 - 11.2023
- Issued boarding passes to passengers after confirming their identity and verifying their seat assignments.
- Communicated regularly with other departments at the airport to ensure smooth operations.
- Provided wheelchair service for disabled passengers when needed.
- Performed ticket sales duties as needed during peak times.
- Ensured that all necessary paperwork was collected before allowing passengers to board flights.
- Updated flight manifests with any changes in seating arrangements or passenger numbers.
- Resolved customer complaints or issues in a timely manner.
- Checked passengers in for flights using airline computer systems.
- Answered incoming calls from customers regarding flight statuses, cancellations and delays.
Logistics Coordinator
holloway group pty
Minto, Nsw
01.2022 - 08.2022
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Organized and monitored the shipment of products in accordance with customer requirements.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Analyzed data to identify cost savings opportunities in the logistics process.
Travel Agent
FLIGHT CENTRE
ROSELANDS, NSW
06.2018 - 01.2021
- Provided travel information to customers and answered questions regarding passports, visas, transportation, accommodation, and tour packages.
- Organized flights, insurance, and accommodations for travelers according to their preferences.
- Assisted customers in selecting the best possible package with the least expense.
- Researched availability of airfare and hotel rooms using reservation systems.
Operations Assistant
CCL LABELS
SYDNEY, NSW
03.2010 - 07.2014
- Assisted in developing and implementing operational strategies to ensure efficient operations.
- Monitored inventory levels, tracked orders and assisted with purchasing decisions.
- Conducted regular market research activities to identify potential opportunities for improvement.
- Coordinated the delivery of products or services to customers in a timely manner.
- Organized and maintained records of daily transactions and other operational data.
- Assisted with the development of processes and procedures related to operations management.
- Provided administrative support to the Operations Manager by preparing reports, documents and presentations.
Education
High School Diploma -
Maroubra High School
Maroubra 01.1993 - 12/1997
Skills
- Sabre
- Galileo
- CRM
- Purchase Orders
- Transportation Management
- Basic Bookkeeping Knowledge
- Executive Travel
- Hotel Accommodations
- Team Building
- Inventory Control
- Passenger Assistance
- Dependable and Responsible
Additional Information
Outstanding customer service skills – eager to delight and inspire customers, while remaining professional, and creating a successful customer journey, helping the organization meet targets and goals
Empathetic and culturally sensitive demeanor Stock take and Inventory experience
Highly developed organizational skills – project management, large events and administration duties
Exceptional time management skills - able to complete tasks and projects within budget, while working under pressure and meeting deadlines.
Able to create opportunities for high profile clientele, while fundraising and providing a PR service
Strong team player, who is responsible for the welfare and direction of the team, while managing key stakeholders Excellent communication skills, builds rapport very quickly with others via telephone and face to face. Lasting relationships are created and maintained
References
- Eros Minglis - Sydney Airport Manager - 0408 052 902
- Joanne Burley - HR Manager - 0430 178 206
- Lalitha Copeland Manager - Railway Adventures - 0430 119 270
- Deana Beatters - Holloway Group - 0430704238
- Kysani Whyns - Senior Travel Consultant Flight Centre - 0468 559 058
Hobbies
- Reading
- Swimming
- Playing netball
Timeline
Airline Check in Agent
Star Aviation (Jetstar)
05.2026 - Current
Customer Service Administrator
Burley Constructions
09.2025 - 04.2026
Customer Service Administrator
Railway Adventures
01.2025 - 08.2025
Airline Check in Agent
Oceania aviation
08.2022 - 11.2023
Logistics Coordinator
holloway group pty
01.2022 - 08.2022
Travel Agent
FLIGHT CENTRE
06.2018 - 01.2021
Operations Assistant
CCL LABELS
03.2010 - 07.2014
High School Diploma -
Maroubra High School
01.1993 - 12/1997