Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Talayah Stubbs

Rothwell

Summary

A proud multi-cultural Indigenous woman with an ambitious and hard-working nature. An initiative-taking and responsible worker capable of working both in a team and independently. Due to my 3+ years of customer service experience, I am confident in my ability to adapt to new surroundings and challenging situations. I am an adept learner with the ability to adhere to strict deadlines promptly. Eager to make use of my certifications and the skills I have obtained; I developed an enthusiastic interest in working in a health setting to enhance my knowledge and skillset. I have a love for learning new abilities and have picked up multiple hobbies during my spare time including learning instruments such as piano, as well as languages including Japanese and Korean.

Offering adaptable and diligent approach to office management tasks, eager to learn and develop in professional environment. Brings ability to quickly grasp administrative procedures and software tools essential for success in role. Ready to use and develop organizational and communication skills to excel in [Desired Position] role.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Admin Officer

Queensland Health
09.2024 - Current
  • Company Overview: Metro North Health sector
  • My responsibilities as an admin officer within the QLD Health sector include maintaining an exceptional level of organisational skills, to effectively manage and maintain patient charts and respective medical records
  • A crucial part of being an Admin Officer also includes but is not limited to, complying with district and statewide policies and all applicable procedures and legislations
  • As well as, soundly demonstrating practiced use of a range of computer software programmes used within the Metro North Health sector
  • Metro North Health sector

Customer Service Worker

KMART
02.2022 - 09.2024
  • My responsibilities as a customer service worker in retail include assisting customers with locating items and providing information about the products and services we offer
  • As well as serving customers at checkouts and assisting them with processing returns and exchanges
  • Other responsibilities also include but are not limited to; upholding workplace morals and adapting to a range of situations, listening to customers with empathy and understanding, and keeping a cheerful outlook

Hospitality Worker

Carl’s Jr
02.2020 - 08.2020
  • My responsibilities as a hospitality worker included providing exceptional customer service as a cashier and maintaining a clean workstation that adheres to workplace health and safety protocol
  • An important responsibility as a cashier was to manage cash with care, advocate company promotions and deals and maintain a positive and understanding attitude

Education

High School - Japanese, Spanish, Media Arts, Literature, Social and Humanities Studies

Deception Bay State High School
Deception Bay, QLD
11.2022

Skills

  • Customer service experience within hospitality and retail
  • Health code compliance
  • Verbal and written communication
  • Document control
  • Quick learner
  • Organisational skills
  • Effective communication
  • Multitasking and organization
  • Team collaboration
  • Adaptability and flexibility

Certification

  • Certificate lll in Hospitality SIT30616, 09/01/22
  • Certificate ll in Health Support Services HLT23215, 03/01/22
  • Certificate lll in Health Administration HLT37315, 08/01/22
  • Certificate lll in Business Administration BSB30415, 11/01/22, A statement of attainment for completing the following competencies and accredited units within the course: BSBCMM201 Communicate in the workplace, BSBWOR204 Use business technology, BSBIND201 Work effectively in a business environment, BSBITU306 Design and produce business documents, BSBWRT301 Write simple documents, BSBADM307 Organise schedules, BSBITU312 Create electronic presentations.

Accomplishments

  • Completed year 12 with certificates.
  • Completed three full certificate courses before the end of year 12.
  • Completed 7/13 Business Administration certificate lll competencies during year 12.
  • Trained in multiple front-end roles at previous job within a short span of time.

Timeline

Admin Officer

Queensland Health
09.2024 - Current

Customer Service Worker

KMART
02.2022 - 09.2024

Hospitality Worker

Carl’s Jr
02.2020 - 08.2020

High School - Japanese, Spanish, Media Arts, Literature, Social and Humanities Studies

Deception Bay State High School
Talayah Stubbs