Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tasfia Rahman

Punchbowl,NSW

Summary

Motivated and customer-focused professional with experience in both retail and hospitality, including fashion and food service. Skilled in POS systems, customer service, and upholding high store standards. Currently pursuing a Psychology degree at Macquarie University and seeking part-time retail work in Sydney. Recognized for being adaptable, dependable, a quick learner, and an excellent communicator.

Overview

2
2
years of professional experience

Work History

Customer Service Leader

Zeus Street Greek
02.2025 - Current
  • Greeted guests and managed seating arrangements to optimize dining experience.
  • Handled calls, resolved seating issues, and supported team during peak hours.

Lead Retail Sales Associate

Aarong
10.2023 - 12.2024
  • Advanced to Keyholder quickly for strong performance.
  • Managed inventory and sales, ensuring top-tier customer service.
  • Handled cash register operations accurately, processing transactions efficiently while adhering to company policies.

IELTS Instructor

IDP Education
01.2023 - 09.2023
  • Simplified complex concepts for learners.
  • Trained students in all 4 test skills.
  • Monitored progress and adjusted lessons.

Education

Bachelor Of Psychology -

Macquarie University
Sydney, NSW

Skills

  • Customer service excellence
  • Cash handling and POS operation
  • Customer relations
  • Team management
  • Attention to detail
  • Visual Merchandising

Languages

English

Timeline

Customer Service Leader

Zeus Street Greek
02.2025 - Current

Lead Retail Sales Associate

Aarong
10.2023 - 12.2024

IELTS Instructor

IDP Education
01.2023 - 09.2023

Bachelor Of Psychology -

Macquarie University

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Tasfia Rahman