Tasfia Binta Tarique
209 Mirrabooka Ave,Balga,WA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment. Meticulous bakery assistant offering thorough understanding of bakery operations, food and kitchen safety and customer service. Experienced in leading and supervising operational and sales teams.
Overview
2
2
years of professional experience
Work History
Owner & Operator
N&T
09.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Grocery Clerk
Shwapno Super Shop
10.2023 - 01.2024
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
Bakery Assistant
Homemade Hawker
01.2023 - 07.2023
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
Customer Service Representative
Save & Safe
02.2022 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Responded proactively and positively to rapid change.
Education
Bachelor of Science - Information Technology
Edith Cowan University
Perth, WA12.2026
Skills
- Customer Relations
- Verbal and written communication
- Customer Service
- Problem-solving abilities
- Teamwork and Collaboration
- Product Packaging
- Punctuality
Photography
Passionate about capturing everyday moments through photography, finding beauty in the ordinary, and turning fleeting moments into lasting memories.
Languages
Bengali
Native or Bilingual
English
Full Professional
Hindi
Full Professional
Timeline
Grocery Clerk
Shwapno Super Shop
10.2023 - 01.2024
Bakery Assistant
Homemade Hawker
01.2023 - 07.2023
Owner & Operator
N&T
09.2022 - Current
Customer Service Representative
Save & Safe
02.2022 - 12.2022
Bachelor of Science - Information Technology
Edith Cowan University
Similar Profiles
Shweta SharmaShweta Sharma
Manager at 4Mates Bar And GrillManager at 4Mates Bar And Grill
Leo GualnamLeo Gualnam
Clerical Officer at PathWest Laboratory MedicineClerical Officer at PathWest Laboratory Medicine
Malik KhanMalik Khan
Genral Labour/Qualtiy Control at GLCGenral Labour/Qualtiy Control at GLC