Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tasfia Zaman Tanha

Newnham

Summary

Customer-focused hospitality professional with experience in retail and fast-paced service environments. Skilled in POS operation, cash handling and delivering warm, professional customer service. Holds RSA certification and barista training, with a strong commitment to teamwork, reliability and creating positive guest experiences.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Arong
Dhaka
07.2024 - 01.2025
  • Assisted customers with product inquiries and purchases, enhancing the overall shopping experience and satisfaction.
  • Maintained inventory levels by restocking shelves and organizing products, ensuring efficient store operations.
  • Processed transactions using point-of-sale systems, contributing to accurate financial reporting and customer service efficiency

Retail Assistant Manager

Mina Bazar
Dhaka
12.2023 - 04.2024
  • Assisted in managing daily operations and staff scheduling to ensure optimal workflow and service delivery.
  • Coordinated team efforts to maintain inventory accuracy, resulting in enhanced product availability and guest satisfaction.
  • Implemented visual merchandising strategies to improve store presentation, leading to increased customer engagement and sales.

Retail Sales Associate

Shawpno
Dhaka
02.2023 - 11.2023
  • Assisted customers in selecting products, providing knowledgeable recommendations that enhanced overall shopping experiences.
  • Restocked merchandise and maintained organized displays, ensuring a visually appealing and accessible shopping environment.
  • Processed transactions efficiently and accurately, contributing to a seamless checkout experience for customers.

Education

Bachelor of Science - Information And Communication Technology

University of Tasmania
Invermay 7248, Tasmania
02.2026 - 02.2026

Skills

  • Exceptional customer service
  • Cash handling & POS operation
  • Strong communication skills
  • Team collaboration
  • Time management in fast-paced environments
  • Multitasking under pressure
  • High attention to detail
  • Food safety & hygiene knowledge
  • Reliable and punctual
  • Professional and friendly grooming

Certification

  • Responsible Service of Alcohol (RSA)
  • Skill cooking and baking training Barista

Languages

Bangla
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2

Timeline

Bachelor of Science - Information And Communication Technology

University of Tasmania
02.2026 - 02.2026

Sales Associate

Arong
07.2024 - 01.2025

Retail Assistant Manager

Mina Bazar
12.2023 - 04.2024

Retail Sales Associate

Shawpno
02.2023 - 11.2023
Tasfia Zaman Tanha