Summary
Overview
Work History
Education
Skills
Timeline
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Tash Lombard

Withcott,QLD

Summary

Detail-oriented professional with experience in staff training and team collaboration. Skilled in data analysis and problem-solving, contributing to improved operational workflows and team performance.

Overview

3
3
years of professional experience

Work History

BOH Manager/Stock Controller

JD Sports
Toowoomba, QLD
10.2024 - Current
  • Managed inventory levels to ensure stock availability for sales team.
  • Oversaw daily operations to maintain efficient back of house workflow.
  • Trained new team members on company policies and procedures.
  • Implemented safety protocols to promote a secure work environment.
  • Assisted with product organization to enhance retrieval efficiency.
  • Monitored equipment functionality to ensure proper maintenance and usage.
  • Utilized data analysis techniques to track key performance indicators such as labor costs, waste management.
  • Organized and monitored inventory levels to ensure efficient ordering of supplies.
  • Received in and processed stock in an efficient and timely manner.
  • Stocktake inventory to ensure correct stock levels and minimise loss.

CSA

Freedom Fuels
Withcott, Qld
12.2023 - 10.2024
  • Handled cash transactions and processed payments accurately.
  • Maintained cleanliness and organization of the service area.
  • Collaborated with team members to ensure smooth operations.
  • Resolved customer complaints and provided solutions promptly.
  • Monitored inventory levels and restocked supplies as needed.
  • Trained new employees on customer service protocols and procedures.
  • Greeted customers and provided friendly customer service.
  • Handled cash register transactions accurately and efficiently.
  • Assisted with stocking shelves, setting up displays, inventory control, cleaning the store area.
  • Performed periodic inverntory checks as needed to keep stock levels updated.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relations to encourage repeate business.

CSA

BP
Charlton, Qld
07.2023 - 11.2023
  • Assisted customers with product inquiries and service requests.
  • Collaborated with team members to enhance customer service delivery.
  • Resolved customer complaints through effective communication and problem-solving.
  • Educated customers on products, services, and promotions offered.
  • Processed transactions efficiently using point-of-sale systems.
  • Supported inventory management by restocking shelves as needed.
  • Contributed to a positive store environment through teamwork and professionalism.
  • Greeted customers entering the store warmly.
  • Answered customer inquiries about the store's products or services.
  • Informed customers about discounts and special offers on products they were interested in purchasing.

Team Leader

Donut King
Toowoomba, Qld
06.2022 - 07.2023
  • Coordinated schedules to ensure adequate coverage for all shifts.
  • Assisted in training new team members on company policies and procedures.
  • Monitored team performance and provided constructive feedback regularly.
  • Developed strategies for improving team communication and collaboration.
  • Maintained inventory records and tracked supplies for operational needs.
  • Facilitated a positive work environment by promoting teamwork and respect.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Established clear expectations for employees, providing guidance when needed.

Education

High School Diploma -

Haileybury College
Keysborough, VIC
10-2009

Skills

  • Inventory management
  • Safety protocol implementation
  • Staff training
  • Data analysis
  • Equipment maintenance
  • Customer relationship management
  • Effective communication
  • Kitchen operations
  • Waste reduction
  • Cash handling

Timeline

BOH Manager/Stock Controller

JD Sports
10.2024 - Current

CSA

Freedom Fuels
12.2023 - 10.2024

CSA

BP
07.2023 - 11.2023

Team Leader

Donut King
06.2022 - 07.2023

High School Diploma -

Haileybury College

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Tash Lombard