Results-driven systems, data, and financial specialist with a proven ability to enhance operational efficiency and drive organizational growth. Extensive experience as a Senior Solution Consultant implementing Time and Attendance and workforce management solutions across various industries. Achieved 133% of project targets in FY25 while managing complex national and international projects. Recognized for developing innovative tools that significantly reduced client UAT timelines and for building strong client relationships.
Overview
27
27
years of professional experience
Work History
Snr Solution Consultant
Kronos Australia
02.2022 - Current
Conducted comprehensive job task analyses to identify process improvement opportunities.
Facilitated stakeholder workshops for requirements gathering and client enablement.
Managed project timelines and deliverables, ensuring successful software rollouts.
Designed customized solutions to optimize workforce management across multiple industries.
Engaged cross-functional teams to address operational challenges impacting service delivery.
Developed Historical Comparison document, reducing client UAT duration from four to two weeks.
Redesigned discovery documents to enhance clarity and effectiveness.
Analyzed complex data to reveal operational patterns and trends.
Support Officer - Community Services
Autism Queensland
08.2020 - Current
Time & Attendance (Tanda) configuration & implementation.
Complete rework and management of 28 rosters and associated NDIS/RoC data matching to optimise funding.
Key support to Community Services Manager in developing and implementing Quality Project ensuring document compliance and successful NDIS audit.
Streamlining of critical service delivery documentation resulting in the identification and processing of previously unclaimed revenue.
Systems and Master Data Manager
Queensland Police Citizens Youth Welfare Association
01.2018 - 12.2020
Department Implementation while ensuring quality systems support of 7 programs averaging 580 users per system & access control across 54 locations across Queensland.
Project Management of simultaneous software projects for 174 sites including but not limited to …
Kronos-Workforce Ready, pay rule and system configuration, integration to ERP, along with customisation to meet complex operational requirements.
Envibe CRM, standardisation of 54 site POS systems including ERP integration and SQL development.
Promaster, upgrade of current CCM, automated staff reimbursement process with EPR for 1800 users.
Worked collaboratively with external stakeholders on their development projects including piloting the Commonwealth Bank's Corporate Card Management System and working extensively with Woolworths on their B2B and website projects.
Extensive Change and Project Management experience, specialising in software rollouts. Interfacing with External Stakeholders, Management, Staff, Customers and Volunteers delivering streamline solutions.
Software Management, systems automation across 7 programs including Dashboard ETL and SQL Development (Technology One, Kronos-Workforce Ready, Gladstone MRM, Commbiz, Envibe, Promaster and Qikkids).
Accuracy improvement of operational procedures resulting in the identification of $1.2m in unclaimed subsidies.
Branch Finance & Administration Coordinator
Queensland Police Citizens Youth Welfare Association
01.2004 - 12.2018
All aspects of multiple Branch Finances including Budget Preparation, Payroll, Grant Management, Accounts Receivable, End of Month & Financial year End processing, Financial and Operational Reporting.
Primary development of local Standard Operation Procedures using available technologies to ensure timely and accurate outcomes.
Peer Training across the state with Technology One system rollout.
Financial Controller / Bookkeeper
Coolum Beach Club Hotel Pty Ltd & Companies
01.1999 - 12.2001
Multi business Accounting including Trust Accounting for 64 room tower. End to End Payroll, BAS Preparation, Accounts Payable and Receivable, End of Month and Financial Year Preparations.
Stock Control Administrator for multiple licensed premises including external bottle shops and multiple function venues.
Financial, organisational and staffing support for all departments resulting in a positive work team.
PA to 3 Company Directors, including diary management and detailed monthly financial and analytical reporting.
Education
Project Management -
01.2020
Time Management -
01.2019
Managing Difficult Conversations -
01.2019
Financial Modelling in Excel -
01.2015
Cert IV in Occupational Health and Safety -
01.2012
Diploma of Management -
01.2011
Cert IV in Business Administration -
01.2010
Skills
Software configuration
Data analysis
Quality assurance
Problem solving
Team collaboration
Financial reporting
Change Management
Customised User Training
Process Improvement
Communication
User & Customer Focus
Software & Network Support
Data Analysis
Team Management
References
Riki Lingham, Lead Project Manager, UKG Ready +61 4 78330066
Anthony Groth, Lead Solution Consultant, UKG Ready, +61 466 418 753
Personal Information
Change & Project Management
Software Configuration, Testing & Rollouts
Financial Integrations
Process Mapping
Report Development
Data Cleansing
Process & Policy Standardization
Streamlining Systems & Workflows
Development and Implementation of SOP's
Identifying Efficiencies & Areas for Process Improvement
Title: Financial Systems and Data Specialist
Timeline
Snr Solution Consultant
Kronos Australia
02.2022 - Current
Support Officer - Community Services
Autism Queensland
08.2020 - Current
Systems and Master Data Manager
Queensland Police Citizens Youth Welfare Association
01.2018 - 12.2020
Branch Finance & Administration Coordinator
Queensland Police Citizens Youth Welfare Association