Tasha Guarnaccia
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
5
5
years of professional experience
Work History
Hospitality Attendant
Gumbuya World
08.2022 - Current
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their needs.
- Organized group bookings efficiently by coordinating closely with relevant departments such as catering or event planning teams.
- Provided personalized recommendations for local attractions, dining options, and activities based on guest preferences.
- Handled cash transactions accurately while processing payments for room stays, services, or products purchased onsite.
- Maintained up-to-date knowledge on industry trends, local events, and competitor offerings in order to provide informed recommendations or insights as needed.
Kitchen Hand
Longwarry Hotel
06.2021 - Current
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Managed time to juggle multiple tasks simultaneously with ease.
Commercial Cleaner/Administrative Assistant
Rapid Equipment
02.2020 - 04.2024
Commercial Cleaner/Administrative Assistant
Equip Excervations
01.2019 - 01.2020
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
Education
Certificate III - Allied Health Assistance
Central Gippsland Institute of TAFE
Warragul, VIC10.2024
Skills
- Strong Work Ethic
- Sales experience
- Cash handling proficiency
- First Aid Training
- Cross-cultural sensitivity
- Basic accounting
- Personal grooming
- Housekeeping standards
- Cleaning and sanitizing
- Food safety knowledge
- Food Preparation
- Teamwork and Collaboration
- Health Code Compliance
- Time Management
- Computer Skills
Timeline
Hospitality Attendant
Gumbuya World
08.2022 - Current
Kitchen Hand
Longwarry Hotel
06.2021 - Current
Commercial Cleaner/Administrative Assistant
Rapid Equipment
02.2020 - 04.2024
Commercial Cleaner/Administrative Assistant
Equip Excervations
01.2019 - 01.2020
Certificate III - Allied Health Assistance
Central Gippsland Institute of TAFE
Similar Profiles
ADELE NICOLAASADELE NICOLAAS
Rides Operator at Gumbuya WorldRides Operator at Gumbuya World
Lisa SpanoLisa Spano
Guest Service Representative at Gumbuya WorldGuest Service Representative at Gumbuya World
Yvonne MonsvikYvonne Monsvik
Hospitality Team Leader at Gumbuya WorldHospitality Team Leader at Gumbuya World
Debora GarciaDebora Garcia
Hospitality Attendant at Marriott, Residence InnHospitality Attendant at Marriott, Residence Inn
Teresa JordanTeresa Jordan
Hospitality Attendant at Linville HotelHospitality Attendant at Linville Hotel