Zouina Koyratty
Credit Controller And Accounts Receivable Officer
Lakemba,NSW
Summary
Versatile Credit Controller & Experienced Manager with a proven track record of achieving exceptional results in managing complex caseloads and leading teams. A trustworthy and composed communicator, skilled in cultivating relationships with stakeholders across diverse backgrounds. A collaborative leader with expertise in managing teams, fostering an engaged and empowering work culture. Demonstrated success in building and maintaining relationships in dynamic, fast-paced environments
Overview
5
5
years of professional experience
3
3
Languages
Work History
Credit Controller & Accounts Receivable
Workforce International Group Pty Ltd
Rosebery, New South Wales
05.2023 - Current
- Collaborated with other departments to resolve billing errors, ensuring timely payment from clients.
- Reached out to customers to check on payments and convey options.
- Increased collection rates through proactive account management and regular follow-ups with clients.
- Reviewed customer accounts for compliance with repayment obligations.
- Reviewed and verified income, credit reports and employment histories for each borrower.
CRO and Collections Officer
ScotPac Business Finance
Sydney, New South Wales
09.2022 - 04.2023
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Located and monitored overdue accounts by using automated systems.
- Trained new team members on scripts, company services, and collection strategies.
- Evaluated customer financial situations, offering tailored solutions that promoted successful repayments while minimizing risk exposure for the company.
- Reviewed and analyzed credit reports to assess risk factors, aiding in the decision-making process for account management strategies.
Office Manager
Omaggi Pty Ltd
Sydney, New South Wales
06.2022 - 09.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Accountant
Tuk Tuk Taxis Pty Ltd
Sydney, New South Wales
03.2020 - 06.2022
- Handled day-to-day accounting processes to drive financial accuracy.
- Gathered financial information, prepared documents, and closed books.
- Used advanced software to prepare documents, reports, and presentations.
- Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.
- Prepared and filed tax forms to meet needs of customers.
- Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
Skills
Continuous improvement mindset
Reporting expertise
Follow-up strategies
Cash flow management
Collection strategy development
Assertiveness in collections
Debtor monitoring
Continuous improvement mindset
Timeline
Credit Controller & Accounts Receivable
Workforce International Group Pty Ltd
05.2023 - Current
CRO and Collections Officer
ScotPac Business Finance
09.2022 - 04.2023
Office Manager
Omaggi Pty Ltd
06.2022 - 09.2022
Accountant
Tuk Tuk Taxis Pty Ltd
03.2020 - 06.2022
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