Tashi Lhamo
Victoria Park,WA
Summary
Dynamic professional with a diverse background in culinary arts, housekeeping, and customer service. Adept chef skilled in menu planning and kitchen management, coupled with meticulous housekeeping expertise. Proven track record in customer service, resolving issues, and building strong relationships. Seeking new opportunities to further develop skills and pursue career advancement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Chef
Phat Brew Club
01.2023 - Current
- Oversaw grill, stove, fryer, and sandwich section, and cleaned equipment after every shift.
- Cooked different kinds of food across all sections.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
Pizza Chef Assistant
Blasta Gastrobrewery
01.2022 - 01.2023
- Enhanced customer satisfaction by consistently producing high-quality pizzas with attention to detail and presentation.
- Prep and make salads.
- Plate desserts on order.
- Assisted the chefs with prep and any other task as needed.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
Kitchen Assistant
Fiona Stanley Hospital
11.2020 - 12.2021
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Utilized knife skills to expertly chop, slice, and dice ingredients as needed for recipes.
- Provided backup support to other staff members during busy periods or staff shortages.
- Plated food for the patients.
Customer Service Representative
Bp Gas Station
08.2019 - 10.2020
- Greeting customers and providing assistance with fueling, payments, and any questions they may have.
- Operating cash registers and processing fuel transactions accurately and efficiently.
- Monitoring fuel levels and ensuring pumps are operational and safe for use.
- Handling customer inquiries, complaints, and resolving issues promptly and professionally.
- Maintaining cleanliness and organization of the gas station, including restocking shelves and cleaning facilities.
- Promoting special offers and loyalty programs to customers.
- Following safety protocols and procedures to ensure a safe environment for customers and staff.
Housekeeping Room Attendant
Cottesloe Beach Chalets
04.2017 - 09.2019
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
Education
Certificate III And IV - Commercial Cookery
Australian Professional Skills Institute
East Perth, WA09.2022
Master of Arts - Human Resources Management
Edith Cowan University
Perth, WA07.2020
Skills
- Proven ability to maintain cleanliness and organization in a hospitality setting
- Strong attention to detail and commitment to upholding high standards of cleanliness and guest satisfaction
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
- Proficient in time management and multitasking, able to prioritize tasks efficiently in a fast-paced environment
- Leadership experience, including staff supervision, training, and performance management
Certification
- Food Safety Certificate.
Photography
My hobby is to enjoy exploring local businesses and documenting their unique offerings through imagery.
Timeline
Chef
Phat Brew Club
01.2023 - Current
Pizza Chef Assistant
Blasta Gastrobrewery
01.2022 - 01.2023
Kitchen Assistant
Fiona Stanley Hospital
11.2020 - 12.2021
Customer Service Representative
Bp Gas Station
08.2019 - 10.2020
Housekeeping Room Attendant
Cottesloe Beach Chalets
04.2017 - 09.2019
Certificate III And IV - Commercial Cookery
Australian Professional Skills Institute
Master of Arts - Human Resources Management
Edith Cowan University
- Food Safety Certificate.
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