Tashi Yangdon
1/147-149 Sevenoaks Street,Cannington,WA
Summary
Customer-oriented Banking Officer offering SEVEN years of experience overseeing bank operations and verifying adherence to state and federal banking rules and regulations. Supportive and communicative professional polished in providing banking services to individuals and corporate customers. In-depth knowledge of available bank products and services paired with outstanding customer service abilities.
Overview
7
7
years of professional experience
Work History
Banking Officer
Bank Of Bhutan
BHUTAN
11.2016 - 12.2023
- Enhanced client relationships with personalized financial advice and product recommendations.
- Increased customer satisfaction by providing timely and accurate banking services.
- Streamlined loan processing for improved efficiency and faster approvals.
- Collaborated with cross-functional teams to develop new banking products and services.
- Identified opportunities for process improvement, implementing changes that led to increased productivity and cost savings.
- Managed risk effectively by monitoring account activity and conducting thorough customer due diligence.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Education
BBA - Finance
Royal Thimphu College
Thimphu07.2023
High School Diploma -
Motithang Higher Secondary School
Thimphu12.2015
Skills
- Business Development
- Credit and Collections
- Risk Management
- Effective Communication
- Customer Service
- Cash Handling
- Relationship Building
- Problem Solving
- Time Management
- Sales Expertise
- Client Services
- Creative Thinking
- Resourcefulness
Timeline
Banking Officer
Bank Of Bhutan
11.2016 - 12.2023
BBA - Finance
Royal Thimphu College
High School Diploma -
Motithang Higher Secondary School