- Crafting and DIY Projects
Tashia Lewis Skelly
Sydney
Summary
Professional and prepared leader in residential management with strong focus on team collaboration and achieving results. Skilled in conflict resolution, staff training, and operational oversight. Reliable and adaptable, ensuring smooth transitions and effective problem-solving in dynamic environments. Known for fostering positive team dynamics and delivering consistent outcomes.
Professional with background in residential supervision, prepared to drive team success and operational efficiency. Known for fostering strong collaboration and delivering consistent results. Skilled in conflict resolution and team management, adaptable to changing needs.
Overview
21
21
years of professional experience
Work History
Residential Supervisor
Edmund Rice College
02.2022 - 11.2025
- Supervised daily operations of residential services, ensuring compliance with safety protocols and service standards.
- Trained and mentored staff on best practices for resident engagement and service delivery.
- Implemented process improvements to enhance operational efficiency and resident satisfaction.
- Coordinated maintenance and repair schedules, optimizing resource allocation across multiple properties.
Residential Supervisor
Maple Community Centre
10.2018 - 04.2021
- Supervised daily activities and care routines for residents, ensuring compliance with safety protocols.
- Upheld high standards of cleanliness throughout the facility by supervising housekeeping efforts and maintaining open lines of communication regarding necessary improvements.
- Coordinated schedules and assignments for staff to optimize workflow and enhance resident support.
- Developed training materials and conducted workshops to improve staff performance and service quality.
- Monitored resident progress, documenting changes and collaborating with healthcare professionals for tailored care plans.
- Implemented feedback mechanisms to gather insights from residents, improving overall satisfaction and engagement levels.
- Facilitated communication between families and staff, addressing concerns promptly to foster a supportive environment.
- Evaluated operational procedures, identifying areas for improvement to enhance efficiency in care delivery.
- Boosted team morale with regular recognition of exemplary performance and contributions to the community.
- Optimized resource allocation by closely monitoring budgets, staffing levels, and supply inventory.
- Fostered strong relationships with families, involving them in the decision-making process for their loved ones'' care plans.
Operations Manager
Premium Mining & Civil
09.2017 - 09.2018
- Oversaw daily branch operations, ensuring adherence to policies and procedures.
- Trained and mentored staff on best practices and customer service standards.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Coordinated with cross-functional teams to resolve customer issues promptly.
- Analyzed operational data to identify trends and recommend process improvements.
- Led initiatives to improve branch compliance with regulatory requirements and safety standards.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Trained employees on proper procedures and strategies to improve productivity.
- Performed monthly compliance checks.
- Improved branch efficiency by streamlining operations and implementing new processes.
- Streamlined workflow processes, enhancing operational efficiency across teams.
Stock Take Coordinator
Cue Fashion
08.2011 - 09.2015
- Supported cross-functional teams through effective communication and resource allocation.
- Managed scheduling and logistics for meetings and events, enhancing operational efficiency.
- Assisted in budget tracking, ensuring adherence to financial guidelines and policies.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Developed and maintained effective communication channels among stakeholders to facilitate collaboration.
Owner Operator Mohair Design
Mohair Salon Designers of Hair
06.2010 - 07.2011
- Developed operational strategies to enhance customer satisfaction and retention.
- Streamlined inventory management processes, reducing waste and improving efficiency.
- Led training sessions for staff, fostering skill development and teamwork.
- Implemented marketing initiatives to increase brand awareness and drive sales growth.
- Oversaw day-to-day operations, ensuring compliance with industry standards and regulations.
- Cultivated a positive workplace culture, enhancing employee engagement and productivity.
- Analyzed financial reports to identify trends and inform business decisions.
- Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Regional Loss Prevention Manager
Specialty Fashion Group
02.2005 - 06.2010
- Developed and implemented loss prevention strategies across multiple locations to mitigate risks.
- Analyzed incident reports to identify trends and recommend improvements in security protocols.
- Trained and mentored staff on loss prevention techniques and best practices for inventory management.
- Collaborated with law enforcement to investigate theft incidents and recover stolen assets.
- Conducted audits of facilities to ensure compliance with company loss prevention policies and procedures.
- Led cross-functional teams in developing initiatives aimed at reducing shrinkage rates across regions.
- Delivered detailed reports on regional loss prevention performance to senior leadership, leading to informed decision-making and strategic planning initiatives.
- Reduced company losses by implementing efficient loss prevention strategies and conducting regular audits.
Education
Some College (No Degree) - Staff Learning System
EREA Edmund Rice Education Australia Code of Conduct
Bindoon, WA04-2023
Student Behaviour, Health, General Safety
EREA Student Duty of Care: General Principles
Perth, WA01-2024
Some College (No Degree) - Staff Leaning Systems
EREA Bindoon Staff Learning System Student Duty of Care
Bindoon, WA03-2024
WHS: Injury Management
EREA Work Health & Safety
03-2024
First Aid
Asthma First Aid
Perth, WA11-2022
Skills
- Effective team leadership
- Thorough documentation techniques
- Emergency response coordination
- Risk management strategies
- Compliance monitoring
- Budgeting expertise
- Relationship management
Interests
Timeline
Residential Supervisor
Edmund Rice College
02.2022 - 11.2025
Residential Supervisor
Maple Community Centre
10.2018 - 04.2021
Operations Manager
Premium Mining & Civil
09.2017 - 09.2018
Stock Take Coordinator
Cue Fashion
08.2011 - 09.2015
Owner Operator Mohair Design
Mohair Salon Designers of Hair
06.2010 - 07.2011
Regional Loss Prevention Manager
Specialty Fashion Group
02.2005 - 06.2010
Some College (No Degree) - Staff Learning System
EREA Edmund Rice Education Australia Code of Conduct
Student Behaviour, Health, General Safety
EREA Student Duty of Care: General Principles
Some College (No Degree) - Staff Leaning Systems
EREA Bindoon Staff Learning System Student Duty of Care
WHS: Injury Management
EREA Work Health & Safety
First Aid
Asthma First Aid