Tashini Hiranya Perera
Melbourne,VIC
Summary
I am a hardworking and reliable individual with a strong determination. Highly organized, proactive and punctual with team-oriented mentality.
I am a fast learner and I am ready to tackle any situation.
Overview
1
1
year of professional experience
Work History
Crew Trainee
McDonalds
Melbourne , VIC
12.2023 - Current
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Interacted pleasantly with guests to deliver quality customer service.
Retail Cashier
Hip Hop Culture
Melbourne , Vic
11.2023 - Current
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Processed customer payments quickly and returned exact change and receipts.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Provided excellent customer service by listening to customer needs and addressing them appropriately.
Administrative Assistant
Hiranya Promotional
Sri Lanka , Colombo
01.2023 - 10.2023
- Prepared and prioritized calendars and correspondence.
- Maintained an inventory of office supplies ensuring stock levels were adequate at all times.
- Entered data into databases accurately and efficiently.
- Coordinated special projects as assigned by management staff.
- Greeted guests and vendors to assist in navigating space.
- Maintained positive working relationship with fellow staff and management.
- Handled incoming calls and directed callers to appropriate department or employee.
- Used scheduling software to delegate resources and manage calendars.
Master Barista Certification and Traineeship
AUSTRALIAN COLLEGE OF TRAINING IN HOSPITALITY - Sri Lanka
Sri Lanka , Colombo
06.2023 - 08.2023
Skills Based Master Barista Traineeship
Australian College of Training in Hospitality Endorsed by the Institute of Hospitality
Sri Lanka, Colombo
06.2023 - 08.2023
- Demonstrated techniques on using multiple beverage machines with new team members.
- Checked temperatures of equipment used for brewing coffee or tea and ensured proper functioning.
- Followed all safety protocols when handling hot liquids and operating machinery.
- Prepared and served hot or cold beverages.
Education
Diploma of Engineering - Engineering
Monash College At Universal College Lanka
Sri Lanka 02-2023
High School Diploma -
Lyceum International School
Sri Lanka 09-2021
Bachelor of Networking - Information Technology
Melbourne Institute of Technology
MelbourneSkills
- Front Desk Management
- MS Excel
- Inventory Management
- Office Administration
- Calendar Management
- Filing
- Appointment Scheduling
Affiliations
- volunteer tutoring at a sunday school and participation in fundraising to raise money for prize giving at the same sunday school.
Languages
English
Professional
Sinhalese
Professional
References
References available upon request.
Timeline
Crew Trainee
McDonalds
12.2023 - Current
Retail Cashier
Hip Hop Culture
11.2023 - Current
Master Barista Certification and Traineeship
AUSTRALIAN COLLEGE OF TRAINING IN HOSPITALITY - Sri Lanka
06.2023 - 08.2023
Skills Based Master Barista Traineeship
Australian College of Training in Hospitality Endorsed by the Institute of Hospitality
06.2023 - 08.2023
Administrative Assistant
Hiranya Promotional
01.2023 - 10.2023
Diploma of Engineering - Engineering
Monash College At Universal College Lanka
High School Diploma -
Lyceum International School
Bachelor of Networking - Information Technology
Melbourne Institute of Technology
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