Taslena Mills
Cairns
Summary
I am a dynamic and dedicated professional with a proven track record in team collaboration and community service, which was learnt through experiences as a Student Volunteer at Rosies and as a Retail Sales Associate at Wallace Bishop. I Excelled in enhancing customer experiences and streamlining operations, showcasing exceptional social interaction skills and a knack for organization and detail.
Overview
2025
2025
years of professional experience
Work History
Volunteer
Student Volunteer
Rosies
09.2024 - 11.2024
- Took and followed detailed directions from others.
- Exemplified leadership qualities while coordinating group activities, delegating tasks effectively, and maintaining open lines of communication among team members.
- Worked in team environment to maintain high levels of productivity.
Retail Associate
Wallace Bishop Jewellers
07.2023 - 10.2024
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Counted, polished, and stocked items when delivered.
- Counted the more expensive jewellery pieces and watches at the start of every shift to ensure goods hadn't been lost or stolen.
- Completed business banking deposits when needed.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Helped customers complete purchases, and locate items.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
- Recommended complementary purchases to customers, increasing revenue.
Education
High School Diploma -
Cairns School of Distance Education
Cairns11-2025
Skills
- Community service
- Team collaboration
- Social interaction
Timeline
Student Volunteer
Rosies
09.2024 - 11.2024
Retail Associate
Wallace Bishop Jewellers
07.2023 - 10.2024
Volunteer
High School Diploma -
Cairns School of Distance Education
Similar Profiles
Cathy Mih TaylorCathy Mih Taylor
NA at NANA at NA
Ella GoreElla Gore
Esthetician Student at NAEsthetician Student at NA
KOMAL MOREKOMAL MORE
Professional Development | May 2025 – Present at NAProfessional Development | May 2025 – Present at NA
Alex EriksenAlex Eriksen
Private Swim Instructor at NAPrivate Swim Instructor at NA
KAI MCCULLAGHKAI MCCULLAGH
Pool Technician at Jim’s Pool CarePool Technician at Jim’s Pool Care