Summary
Overview
Work History
Education
Skills
Languages
Timeline
Availabilities
Generic

UMRAN ABDULLAH

Epping,NSW

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Experienced in retail sales, customer service, hospitality and administrative management.Other than that Skilled in Java Programming Language, MS Word, Excel and Power Point as well.

Overview

3
3
years of professional experience

Work History

Crew Member

McDonald's
11.2023 - Current
  • Worked front counter, drive-thru and other areas.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Took orders, prepared meals, and collected payments.

Room Attendant

Meriton Suites
10.2024 - 07.2025
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Administrative Assistant

C5C Constructions Private Limited
07.2024 - 07.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Car Washer

Daily Shine Car Wash
08.2024 - 12.2024


  • Answered customer questions on pricing, products, procedures, and materials used.
  • Enhanced customer satisfaction by providing thorough and efficient car washing services.
  • Developed strong customer relationships through friendly interactions and prompt service delivery.

Sales Representative

Cats eye Clothing
05.2023 - 07.2024
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Exceeded sales targets through effective planning and goal setting.

Customer Service Representative

Grameenphone Center
08.2022 - 07.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Mechatronics Engineering

Macquarie University

Skills

  • Customer service
  • Teamwork and collaboration
  • Sales expertise
  • Time management
  • Cash handling
  • Interactive communication skills
  • Call center experience
  • Product and service sales

Languages

English
Native or Bilingual
Hindi
Professional Working
Bengali
Native or Bilingual

Timeline

Room Attendant

Meriton Suites
10.2024 - 07.2025

Car Washer

Daily Shine Car Wash
08.2024 - 12.2024

Administrative Assistant

C5C Constructions Private Limited
07.2024 - 07.2025

Crew Member

McDonald's
11.2023 - Current

Sales Representative

Cats eye Clothing
05.2023 - 07.2024

Customer Service Representative

Grameenphone Center
08.2022 - 07.2024

Mechatronics Engineering

Macquarie University

Availabilities

Available on:

Saturday

Sunday

Tuesday

Wednesday

Friday

Similar Profiles

CREATE PROFILE
UMRAN ABDULLAH