Highly skilled, empathetic and diligent professional with a proactive attitude. Willing to acquire new knowledge, with the aim of expanding skills in the mental health sector. Dedicated and adept at problem solving and focusing on viable solutions. Ability to maintain confidential information with strong work ethics and effective communication skills. Proficient in meeting companies needs, managing cases and maintaining client relationships. Ready to contribute to a dynamic team and make a positive impact. Driven by a passion for continuous learning and professional development while successfully navigating change.
Work History
Legal Secretary
AWM Dickinson & Son Solicitors & MLC Martin Place Blackstone Chambers
Sydney, NSW
Maintained case files with strict confidentiality and precision.
Coordinated scheduling of meetings.
Prepared engagement letters, memos, reports, and other legal documents using Microsoft Word.
Generated professional correspondence to support department operations.
Worked effectively in team environments to make the workplace more productive.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Provided service and attention to clients when face-to-face or through phone conversations.
Research, locate, and provide legal and other information in response to requests.
Pleasantly welcomed clients and answered phone calls.
Processed and distributed invoices to bill clients.
Maintained calendars by keeping track of appointments, meetings, and conferences.
Drafted letters and prepared complex legal correspondence.
Drafted or reviewed legal documents for case preparation.
Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
Drafted, edited and finalised legal documents such as contracts, subpoenas, Wills, Powers of Attorney, etc.
Photocopied all correspondence, documents and other printed materials.
Arranged case files and maintained records and notebooks.
Transcribed dictation from audio recordings into written form utilising digital recording equipment.
Answered incoming calls and queries from clients and attorneys to provide assistance.
Obtaining information from clients and lawyers.
Greeted clients to the office in a professional manner while providing support to lawyers as needed.
Provide support in legal matters.
Filing legal documents in court.
Applying principles of confidentiality in the working environment.
Education
Bachelor of Psychology - Psychology
Macquarie University
Sydney, NSW
Diploma in Business (Legal) Services - Legal Studies
TAFE NSW
NSW
Advanced Diploma (Psychology) - Psychology
University of New England
Sydney, NSW
Skills
Case management
Transcription services
Client communication
Legal research
Time management
Confidentiality compliance
Team collaboration
Invoice processing
Record keeping
Effective communication skills
File organisation
Deadline tracking
Administrative support
Filing legal documents in courts
Liaising and interacting with other law firms, courts, police etc
Appointment setting
Legal compliance
Drafting and preparing legal documents and correspondence
Document proofreading
MS office proficient
Efficient multi-tasker
Multitasking capacity
Written communication
Goal setting
Case preparation
Confidentiality practices
Active listening
Problem analysis
Multicultural competence
Building rapport with clients
Skill building
Tracking client progress
Affiliations
Gym
Hiking
Swimming
Spending time with family
Travelling & discovering new places
Cooking
Timeline
Legal Secretary
AWM Dickinson & Son Solicitors & MLC Martin Place Blackstone Chambers
Bachelor of Psychology - Psychology
Macquarie University
Diploma in Business (Legal) Services - Legal Studies