Tasnim Chowdhury
Glenfield,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Kitchen Assistant
Nababi Bangladeshi Restaurant
11.2022 - Current
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Provided backup support to other staff members during busy periods or staff shortages.
- Made food according to standard recipes with requested changes for customer satisfaction.
Crew Member
Best and Less
08.2023 - 12.2023
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Customer Service Representative
Maksuda Food
01.2023 - 05.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Dispatch Assistant
Agora Super Shop
04.2022 - 07.2022
- Maintained accurate records of dispatch activities, ensuring timely delivery of goods and services.
- Assisted in reducing response times for urgent requests through prioritizing tasks and coordinating resources effectively.
- Supported dispatch team in resolving issues promptly, minimizing delays and disruptions in service delivery.
- Provided customers with information on products and services.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
Retail Assistant
Shawpno Ltd
08.2021 - 02.2022
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Education
Bachelor Of Information Technology - Information Technology
Victoria University
Sydney, NSWSkills
- Chef support
- Dishwashing
- Safe Food Handling
- Food Preparation
- Positive Attitude
- Dedicated Work Ethic
- Team Collaboration
- Punctual and Reliable
- Cleaning proficiency
- Workplace Health and Safety
- Stock management
- Basic Recordkeeping
- Flexible and Adaptable
- Customer Service
- Attention to Detail
- Problem-Solving
- Customer Engagement
Timeline
Crew Member
Best and Less
08.2023 - 12.2023
Customer Service Representative
Maksuda Food
01.2023 - 05.2023
Kitchen Assistant
Nababi Bangladeshi Restaurant
11.2022 - Current
Dispatch Assistant
Agora Super Shop
04.2022 - 07.2022
Retail Assistant
Shawpno Ltd
08.2021 - 02.2022
Bachelor Of Information Technology - Information Technology
Victoria University
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