TASNIMUN HOSSAIN RAFI
Tarneit
Summary
Dedicated, reliable, and detail-oriented professional with extensive experience in cleaning and housekeeping at prestigious 5-star hotels. Known for exceptional communication and interpersonal skills, consistently delivering outstanding guest service while upholding the highest cleanliness standards. Highly organized and proactive, with a proven ability to manage tasks efficiently in fast-paced environments, ensuring seamless operations and guest satisfaction. Committed to maintaining an inviting atmosphere that enhances the overall experience for all guests.
Overview
3
3
years of professional experience
Work History
Housekeeping Attendant
Pan Pacific Sonargaon Hotel
01.2022 - 01.2023
- Cleaned and sanitized guest rooms, bathrooms, and public areas meticulously to 5-star standards
- Managed linen changes, vacuuming, dusting, and efficient waste disposal
- Maintained inventory and restocked supplies regularly
- Responded promptly to guest requests and resolved issues promptly and courteously.
- Followed strict hygiene protocols and safety procedures
- Collaborated with colleagues to achieve team goals and deliver excellent service to guests.
Cleaner (Contractual)
Le Meridien Dhaka
01.2021 - 01.2022
- Executed regular and deep cleaning for hotel lobbies, corridors, and restrooms
- Operated specialized commercial cleaning equipment including floor polishers
- Collaborated closely with other departments for event preparations and venue setups
- Ensured cleanliness and hygiene standards were consistently maintained
Sales Assistant
Meena Bazar
04.2020 - 06.2021
- Assisted customers in finding products, answering inquiries, and providing recommendations to enhance their shopping experience.
- Managed inventory, organized product displays, and facilitated smooth sales transactions
- Maintained store cleanliness and professional presentation
- Operated cash registers, handled transactions accurately, and provided efficient checkout service.
Education
Bachelor - Electrical and Electronic Engineering
International University of Business Agriculture & Technology
01.2021
Skills
- Proficient in specialized housekeeping techniques
- Thorough cleaning and sanitization
- Linen care management
- Supply chain restocking
- Proficient in cleaning equipment and chemical use
- Excellent time management and prioritization
- Strong communication and interpersonal abilities
- High attention to detail and quality standards
- Reliable and confidential service
- Endurance and resilience
- Effective communication and excellent social skills
- Effective team collaboration
- Independent task management
- Problem-solving and adaptability
Accomplishments
- Cleaned an average of 18 rooms per day.
- Resolved product issue through consumer testing.
- Supervised team of 8 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English (Professional Proficiency)
Bengali (Native)
Hindi (Conversational)
Urdu (Conversational)
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Backpacking and Hiking
- Enjoy hobbies that combine physical activity with outdoor exploration
- Volunteering with youth sports programs as a Footballer
- Gardening
Hobbies and Interests
Football, PES (Mobile Game), Travelling
Timeline
Housekeeping Attendant
Pan Pacific Sonargaon Hotel
01.2022 - 01.2023
Cleaner (Contractual)
Le Meridien Dhaka
01.2021 - 01.2022
Sales Assistant
Meena Bazar
04.2020 - 06.2021
Bachelor - Electrical and Electronic Engineering
International University of Business Agriculture & Technology
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