Tasriful Tahin
Marsfield,NSW
Summary
Focused customer service professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering 9 months of experience in sales field, as well as passion for always improving numbers, enhancing knowledge and exceeding expectations.
Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.
Overview
1
1
year of professional experience
Work History
Customer Service
Khulshi Mart
Chittagong, Chittagong Division
02.2018 - 12.2018
communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
- Met or exceeded revenue objectives by promoting [Product or Service]s to customers during service, account and sales follow-up calls
- Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems
- Collected customer feedback and recommended procedural or product changes to enhance future service delivery
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge
Education
BBA - Commerce And Business
Macquarie University
Macquarie Park, NSWSkills
- Order fulfillment
- Good listening skills
- Quick learner
- Training development aptitude
- Customer service
- Strategic sales knowledge
- Creative problem solving
- Credit card payment processing
- Promotional support
- Store maintenance
- Office equipment proficiency
Timeline
Customer Service
Khulshi Mart
02.2018 - 12.2018
BBA - Commerce And Business
Macquarie University