Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Tassie McKenzie

Spearwood,WA

Summary

Accomplished Boatswain's Mate with a proven track record at the Royal Australian Navy, enhancing team efficiency and customer satisfaction through exceptional leadership and communication skills. Skilled in navigation and safety procedures, adept at problem-solving and relationship building, significantly improving operational productivity and fostering a positive work environment.


Skilled technician with strong background in small arms maintenance and repair. Adept at diagnosing and resolving technical issues, ensuring optimal performance and reliability. Consistently recognized for collaborative teamwork and flexibility in dynamic environments. Possesses keen attention to detail, extensive knowledge of firearms, and focus on achieving high-quality results.


Professional in administrative support, bringing wealth of experience in managing front desk activities and ensuring positive client interactions. Adept at handling inquiries, coordinating appointments, and maintaining well-organized reception area. Committed to teamwork and consistently achieving results through adaptability and reliability.


Experienced with sewing techniques and garment construction. Utilizes fabric handling and stitching skills to support seamless production. Knowledge of garment assembly and quality control to ensure high standards.


Overview

4
4
years of professional experience

Work History

Boatswain's Mate

Royal Australian Navy
01.2022 - 03.2025
  • Operated large marine vessels by adjusting speed, steering craft and utilizing navigation instruments.
  • Towed and maneuvered vessels in harbors and open seas, communicating movements to passing vessels.
  • Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.
  • Learned to operate new technology systems and procedures through instruction, simulators and models.
  • Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.
  • Adhered to laws and regulations based on voyage locations.
  • Completed regular vessel inspections to identify deficiencies and coordinate corrective actions.
  • Maintained boat logs and oversaw cargo storage on or below decks, securing items, and protecting products from damage or loss.
  • Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
  • Collaborated closely with other administrative staff in order to provide comprehensive support for overall office functioning.
  • Handled confidential information with discretion, protecting sensitive data related to both employees and customers.
  • Improved workplace atmosphere with excellent interpersonal skills, fostering positive relationships among team members and clients.
  • Contributed to team efficiency by providing administrative support to various departments when needed.
  • Enhanced customer satisfaction by promptly greeting and assisting visitors upon arrival.
  • Prepared conference rooms for meetings using proper setup procedures according to specific requirements.
  • Promoted a positive company image with polished telephone etiquette and professional interaction with clients in-person or via email correspondence.
  • Increased productivity by accurately scheduling appointments and managing calendars for multiple staff members.
  • Kept reception area clean and neat to give visitors positive first impression.

2IC Nightfill Manager

Woolworths
12.2020 - 01.2022
  • Streamlined communication processes to foster transparency among departments.
  • Conducted performance evaluations to identify areas for employee growth.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.

Education

No Degree - Seamanship Specialist

HMAS Cerberus
Hastings
09-2022

No Degree - Small Arms Training

HMAS Cerberus
Hastings
05-2022

High School Diploma -

Clonard College
Geelong
11-2019

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Leadership skills
  • Attention to detail
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Active listening
  • Decision-making
  • Relationship building

Accomplishments

  • Collaborated with team of 127 sailors in deploying on numerous maritime operations
  • Well-versed in many software systems (e.g. Microsoft Excel, Objective, IMPPACT, MAPS)
  • Supervised team of 15 staff members.
  • Achieved an organised workplace by completing required sensitive information and documentation with accuracy and efficiency.

Interests

  • I enjoy helping others and giving back to the community
  • Gym Workouts
  • Enjoy participating in crossfit for overall physical and mental well-being
  • Backpacking and Hiking
  • Music (Classical Violinist)
  • Drawing and Painting

Timeline

Boatswain's Mate

Royal Australian Navy
01.2022 - 03.2025

2IC Nightfill Manager

Woolworths
12.2020 - 01.2022

No Degree - Seamanship Specialist

HMAS Cerberus

No Degree - Small Arms Training

HMAS Cerberus

High School Diploma -

Clonard College
Tassie McKenzie