Tassie Nguyen
Cairns,QLD
Summary
A kind hearted, caring and passionate barista who loves to bring joy to people through products and services she gives. Looking forward to constantly learn, develop and step up further in the coffee industry as well as hospitality in general.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista/ All Rounder
The Cape & Bar - Cairns International Airport
Cairns, QLD
03.2024 - Current
- Having a chance to train myself in very busy cafe environment with hundreds of customers in the venue at the same time
- Training to work in big rushes everyday, remain calm under pressure
- Learning to serve beer on tap, wines and basic cocktails
- Polishing coffee making skills and latter art
Barista/ All Rounder
Canopy Cafe The Rocks - Sailor’s Home Precincts
Sydney, NSW
08.2023 - 02.2024
- Opening and closing the cafe including dialing in the machines, adjusting grinders if needed to maintain consistent coffee quality; cleaning machines with chemicals, keeping all equipments clean and working properly.
- Making sure every step of the coffee making process is precise and professional, especially keeping the grinder area organized, group heads and steam wands clean, tamping even and smooth surface.
- Greeting customers, taking orders, making all types of coffee and non- coffee drinks (chocolate, chai, tea, juice, etc.); serving with care.
- Making customers’ day with beautiful latte art and lovely quotes on paper cups sometimes.
- Having a great sense of hospitality, doing small talks, building good customer relationships, gaining more and more regulars through time.
- Maintaining a hygienic work environment; cleaning, organizing, checking for stocks and refilling when needed.
- Together nurturing a work place full of joy, love, care and motivation for all staffs; sharing chores and helping others.
- Multitasking; helping in the kitchen, preparing basic food items and running when needed.
- Assessing trials and training new staffs.
Education
Bachelor Of English Teacher Education - English
Can Tho University
Vietnam08.2019
Skills
- Coffee making
- Grinder adjusting
- Latte art
- Customer service
- Interpersonal communication
- Rush handling
- Multitasking
- Food handling
Certification
RSA
Valid until October 2028
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Korean
Limited Working
Timeline
Barista/ All Rounder
The Cape & Bar - Cairns International Airport
03.2024 - Current
Barista/ All Rounder
Canopy Cafe The Rocks - Sailor’s Home Precincts
08.2023 - 02.2024
Bachelor Of English Teacher Education - English
Can Tho University