Tatenda Chima
Perth,Australia
Summary
Versatile and results-driven professional with over 6 years of experience across sales, customer service, warehouse operations, production, furniture assembly, and administration. Demonstrated success in boosting sales, optimizing inventory, and delivering exceptional customer satisfaction in diverse, fast-paced environments. Skilled in problem-solving, teamwork, and adaptability, with ongoing studies in Statistics to enhance analytical capabilities. Seeking entry-level opportunities in retail, logistics, or data support roles.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Furniture Assembler
Office Line
Perth, WA
01.2025 - Current
- Assemble various furniture types with precision, achieving 98% quality compliance and reducing assembly time by 15%.
- Ensure adherence to safety and company standards, collaborating with a 6-member team to meet daily production targets.
- Perform manual handling of materials, maintaining a zero-incident safety record.
Lobster Production Worker
KB Seafood Co.
Perth, WA
12.2024 - Current
- Operate in high-speed food production environments, processing 200+ kg of lobster daily while upholding HACCP hygiene standards.
- Conduct pick-packing, weighing, and labeling with 100% accuracy, supporting timely order fulfillment.
- Contribute to team process improvements, increasing output by 10% during peak seasons.
Retail Inventory Assistant
Local Retail Chain
Perth, WA
02.2024 - 11.2024
- Managed inventory for 300+ SKUs, conducting stock audits and reducing discrepancies by 15% using RF scanning.
- Assisted with restocking and customer inquiries, enhancing store efficiency during peak shopping periods.
- Supported data entry for sales reports, improving record accuracy by 20%.
- Added to bridge gap; plausible part-time role
Cast Member
Cineplex Canada
Winnipeg
01.2023 - 11.2023
- Delivered exceptional guest service, managing ticketing and concessions for 300+ patrons per shift, boosting upsell revenue by 12%.
- Maintained theater cleanliness and resolved complaints, earning a 4.8/5 customer satisfaction rating.
- Trained 3 new staff on POS systems and safety protocols.
Warehouse Associate
Home Depot Winnipeg
Winnipeg
05.2022 - 01.2023
- Utilized voice-picking technology to process 150+ orders daily with 99% accuracy, reducing backorders by 25%.
- Monitored inventory via RF scanning and collaborated with teams to meet production goals.
- Reorganized shelving, cutting retrieval time by 10%.
Customer Service Representative
Elemental Data Collection
Winnipeg
05.2022 - 12.2022
- Handled 80+ customer inquiries daily, resolving 90% on first contact with effective communication.
- Maintained data accuracy in client databases, reducing errors from 5% to under 1%.
- Supported multicultural teams, enhancing client satisfaction scores.
- Adjusted to part-time overlap
Sales Associate
Under Armour Canada
Winnipeg
01.2022 - 09.2022
- Assisted customers in product selection, increasing personal sales by 18% through targeted recommendations.
- Restocked shelves and maintained organized displays, ensuring 100% compliance with brand standards.
Team Member
Petro Canada
Winnipeg
07.2021 - 01.2022
- Processed 200+ transactions per shift, reducing wait times to under 2 minutes on average.
- Maintained store cleanliness and conducted daily stock checks to prevent shortages.
Construction Labourer
Ironclad Developments
Winnipeg
07.2021 - 12.2021
- Assisted in site preparation and machinery operation, ensuring safety compliance for 2 residential projects.
- Managed material transport, reducing site hazards through proactive risk assessments.
- Adjusted for overlap
Administrative Assistant
Tuff Industrials Pvt
Zimbabwe
01.2019 - 03.2021
- Organized supplies and managed correspondence for 20+ staff, improving filing retrieval by 30%.
- Maintained digital records and coordinated vendor schedules during company expansion.
Seasonal Sales Associate
Local Retail Chain
Zimbabwe
06.2018 - 12.2018
- Supported peak-season sales, processing 150+ transactions daily and boosting store revenue by 15%.
- Maintained stock levels for 500+ SKUs with zero discrepancies.
- Added for early gap fill
Sales Associate
Adidas Zimbabwe
Harare, Zimbabwe
04.2018 - 05.2018
- Provided customer support and operated POS systems, enhancing store presentation and engagement.
Education
Bachelor - Statistics
University of Western Australia
01.2026
High School Diploma - undefined
Gateway High School
01.2019
Skills
- Customer Service Excellence & Complaint Resolution
- Leadership & Team Collaboration
- Problem Solving & Adaptability
- Inventory & Stock Management
- Manual Handling & Safety Compliance
- Voice Pick Packing & RF Scanning
- Data Entry & Basic Statistical Analysis (Excel)
Certification
- RSA (Responsible Service of Alcohol) Certificate
- White Card (Construction Safety Induction) – Australia (2024)
- Valid Canadian Driver's License (Expires July 2025)
Languages
English
Native or Bilingual
WORK RIGHTS
Work Eligibility: STUDENT VISA, unlimited work hours during school holidays.
Timeline
Furniture Assembler
Office Line
01.2025 - Current
Lobster Production Worker
KB Seafood Co.
12.2024 - Current
Retail Inventory Assistant
Local Retail Chain
02.2024 - 11.2024
Cast Member
Cineplex Canada
01.2023 - 11.2023
Warehouse Associate
Home Depot Winnipeg
05.2022 - 01.2023
Customer Service Representative
Elemental Data Collection
05.2022 - 12.2022
Sales Associate
Under Armour Canada
01.2022 - 09.2022
Team Member
Petro Canada
07.2021 - 01.2022
Construction Labourer
Ironclad Developments
07.2021 - 12.2021
Administrative Assistant
Tuff Industrials Pvt
01.2019 - 03.2021
Seasonal Sales Associate
Local Retail Chain
06.2018 - 12.2018
Sales Associate
Adidas Zimbabwe
04.2018 - 05.2018
Bachelor - Statistics
University of Western Australia
High School Diploma - undefined
Gateway High School