Tatenda Magosha
Moore Creek,NSW
Summary
Dedicated professional with extensive qualifications and experience in care standards and health and safety legislation for supported living and homecare. Proven ability to lead, train, supervise, and motivate teams while conducting thorough risk assessments and formulating tailored care plans to ensure optimal service delivery. An authoritative yet approachable management style fosters effective working relationships with staff, service users, and their families. Meticulous and driven by challenges, strong verbal and communication skills facilitate connections with diverse individuals, reflecting a genuine passion for excellence in various environments.
Overview
16
16
years of professional experience
Work History
Team leader
Care UK
05.2021 - Current
- Responsible in leading a care team in a residential home and also liaising with senior management to ensure residents are receiving high quality person centered care, undertaking personal care duties for residents including toileting, washing, feeding and also undertaking lead based tasks, such as shadowing new carers and helping them through the beginning stages of their role and acting as a role model to ensure care team is following the policies and procedures and maintaining competency required of from Care UK in order to achieve best practice.
Community Service Manager
AbiCare Ltd
05.2019 - 04.2021
- Managing the daily operation to ensure excellent care delivery to the clients. Maintaining quality and compliance of the service to CQC standards. Supervise, mentor and develop my team of PA's and Live-in carers as well as promoting the services of the business. Organizing and overseeing the rota to ensure safe staff levels are met. Supporting the client to empower them in living an independent life. Working across multi-disciplinary teams to undertake assessments, developing recovery plans and liaising with families, commissioners and clinicians on client progress.
Support Manager/Team Leader
Gray Healthcare Ltd
Basingstoke
05.2018 - 05.2019
- Responsible in leading a team in Basingstoke as the Support Manager/Team Leader in a bespoke support package for Learning Disabilities which aims to offer dynamic approach to care, enabling individuals to move back onto their own homes and into their own communities. Responsible to manage the team by conducting, induction, supervision, probation and appraisals, to oversee the rota and a safe staffing levels, to support the client to develop and regain life skills, empower them to maximise engagement within their new community and help to reduce social isolation, to work collectively with other professionals to within the clinical team and to undertake assessments, develop recovery, plans and to report progress to family, commissioners and clinicians.
Team Leader
Affinity Trust
Oxfordshire
08.2017 - 05.2018
- Responsible for leading a large team in Oxfordshire as the team leader and management of three supported living homes. To act a role model and taking the lead in promoting a needs-lead and outcome focused service, providing high quality personalised support for adults with profound learning and physical disabilities, training new support workers and supporting them through challenging situations, undertaking meetings and liaising with multidisciplinary agents to achieve best practice.
Healthcare Assistant
Kcare Nursing Agency Ltd
04.2017 - 08.2017
- Responsible for undertaking personal care to domiciliary service users including toileting, washing, feeding, manual handling to service users with poor mobility under the protocols as required from Kcare Nursing Agency Ltd protocol guide and to also promote independency by encouragement of involvement in basic daily tasks.
Healthcare Assistant
The Headington Care Home (Four Seasons)
02.2015 - 12.2016
- Responsible for undertaking personal care duties as required to service users including toileting, washing, feeding, and manual handling and transfer under the direction of the Manager on duty. This position required adaptability, as it is exposure to residents afflicted with Alzheimer’s and Dementia.
Customer Assistant
Subway Ltd
09.2014 - 01.2015
- Gained experience in understanding the food industry, importantly to consistently prepare and deliver a healthy and quality service. This role also entailed interaction with the head office and the general managers to enable the smooth running of the store and having the ability to manipulate and to deal with queries and problems quickly and efficiently.
Resident Assistant
Viridian Housing Welkin Halls Eastbourne
05.2010 - 06.2013
- Gained experience in hospitality and service management and also a noticeable organizational skills improvement. I was able to undertake as many tasks on a busy typical day and at the same time reach and successfully manipulate the tasks, with many International visitors my language skills were enhanced in order to communicate with customers and make sure they received satisfied service and in turn managed to boost the reputation of the organization.
Education
BSc - Health Award Exercise Science
University of Brighton
06.2014
BTEC - Sport Studies; Triple Distinction (DDD)
Oxford Academy School
06.2010
English, Science, Mathematics
St Gregory The Great Catholic School
09.2008
Skills
- Care planning & Risk Assessment
- Case Management
- Safeguarding & Compliance
- Patient Advocacy
- Multidisciplinary Team Collaboration
- Crisis Intervention
- Medication Coordination
- Service Coordination
Interests
I have attended and helped in the organization of special programs and meetings for young people These programs help a lot of young people make better decisions as they grow up and start becoming more independent This experience has helped me gain leadership attributes and made me a very responsible individual My hobbies include playing football for my local team, competing in local tournaments
Timeline
Team leader
Care UK
05.2021 - Current
Community Service Manager
AbiCare Ltd
05.2019 - 04.2021
Support Manager/Team Leader
Gray Healthcare Ltd
05.2018 - 05.2019
Team Leader
Affinity Trust
08.2017 - 05.2018
Healthcare Assistant
Kcare Nursing Agency Ltd
04.2017 - 08.2017
Healthcare Assistant
The Headington Care Home (Four Seasons)
02.2015 - 12.2016
Customer Assistant
Subway Ltd
09.2014 - 01.2015
Resident Assistant
Viridian Housing Welkin Halls Eastbourne
05.2010 - 06.2013
BSc - Health Award Exercise Science
University of Brighton
BTEC - Sport Studies; Triple Distinction (DDD)
Oxford Academy School
English, Science, Mathematics
St Gregory The Great Catholic School