Tatiana Amaya Usme
Gold Coast,QLD
Summary
Well-organized House Cleaner with experience cleaning private residences and hotels. Valued for impeccable standards in maintaining sanitized and clean environments. Expert at using various cleaning tools and materials. Strong work ethic and commitment to quickly and correctly completing jobs. Detailed House Cleaner with 3 years performing residential housekeeping and cleaning. Highly skilled at completing housekeeping duties for multiple clients weekly. Background using correct cleaning chemicals and also biological products agents.
Overview
2
2
years of professional experience
Work History
House Cleaner
Friendly's
06.2023 - 02.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Bond Cleaning
The Green Rebellion
08.2023 - 01.2024
- Managed scheduling efficiently to accommodate last-minute bookings or changes in availability for clients'' convenience.
- Developed strong client relationships, leading to repeat business and referrals.
- Identified potential maintenance issues during cleaning tasks, notifying property managers as necessary.
- Maintained a safe work environment by adhering to proper handling and storage of cleaning chemicals.
Carwash Attendant
Carwash Hoppy's
03.2023 - 06.2023
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
Room Attendat
Novotel Surfers Paradise
08.2022 - 03.2023
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Housekeeping Room Attendant
Meriton Suites Broadbeach
06.2022 - 09.2022
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Education
No Degree - English
Pacific English School
Surfers Paradise, QLD12.2024
Veterinary Assistant - Veterinary Assistant
Veterinary Assistant
Colombia12.2021
General English - General English
General English
Colombia11.2019
High School Diploma -
Jimeno Rivera
Colombia12.2016
Skills
- Cleaning and sanitization
- Customer Service
- Housekeeping
- Bathroom sanitation
- Deep cleaning expertise
- Health and safety compliance
- Kitchen Cleaning
- Surface sanitation
- Clutter removal
- Window Cleaning
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Bond Cleaning
The Green Rebellion
08.2023 - 01.2024
House Cleaner
Friendly's
06.2023 - 02.2024
Carwash Attendant
Carwash Hoppy's
03.2023 - 06.2023
Room Attendat
Novotel Surfers Paradise
08.2022 - 03.2023
Housekeeping Room Attendant
Meriton Suites Broadbeach
06.2022 - 09.2022
No Degree - English
Pacific English School
Veterinary Assistant - Veterinary Assistant
Veterinary Assistant
General English - General English
General English
High School Diploma -
Jimeno Rivera