Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Affiliations
Timeline
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Tatiana Barabanova

Saint-Peterburg,Россия

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

20
20
years of professional experience

Work History

Leading Manager of the Commercial Center for Work

First Cargo Company PJSC
St.Petersburg
01.2009 - 07.2023
  • SAP TM on supervised operation contracts;
  • Control over provision of accepted applications;
  • Operational interaction with customers in terms of railcar delivery, registration of blanks for empty railcars at unloading stations;
  • Calculation of feasibility study on operation, coordination of price conditions for existing customers, in accordance with the terms of Tariff policy for a new quarter, month;
  • Calculation of car operation rates according to requests received from potential customers and according to requests received from PGK Call Center;
  • Allocation and tariffication of trips in SAP TM under supervised operation contracts;
  • Formation of prepayment invoices under supervised contracts, control of cash receipt under invoices issued;
  • Control of dynamic balance; Formation of SDS protocols and additional agreements with customers under supervised contracts and transfer of originals to the archive;
  • Formation of instructions for return of railcars from foreign territories; Work on reduction of railcar idle time under loading/unloading and control of fulfillment of railcar idle time standards for assigned stations;
  • Analysis of non-fulfillment of railcar idle time standards and development of measures to reduce the idle time of railcars.

Leading Specialist of the Service for Analysis of

RwD-Service Ltd.
St.Petersburg
11.2005 - 01.2009
  • RailTarif, work with information bases and programs, ARM of Forwarder, ETRAN;
  • Control of legitimacy of writing off from ELC;
  • Conclusion and maintenance of feasibility study agreements for transportation of cargoes by railway transport, ensuring document flow, interaction with subdivisions of JSC 'Russian Railways';
  • Processing of primary documentation on forwarding agreements;
  • Preparation of reporting documents on monthly closing of transportation performed.

Leading Specialist of the Logistics Department

EuroChem MCC CJSC
Krasnodar
04.2003 - 09.2005
  • Calculation of logistics costs, development and coordination of logistics budget and ensuring its compliance;
    Operational interaction with related services of the enterprise for timely shipment of finished product routes;
    Interaction with operational staff of Russian Railways for planning and delivery of routes for further transportation;
    Preparation and maintenance of reporting documentation on the work of the transportation logistics department of the enterprise;
    Preparation and maintenance of reports (register of transportation, register of documents, register of contracts with transportation companies);
    Interaction with rail and road carriers;
    Control of transportation on the way;

Education

Higher Education - Economics and management at the enterprise

Maikop State Technological University
Maikop Russia
01.2003

Skills

  • MS Outlook
  • SAP
  • CRM
  • Contract Management
  • Marketing
  • Strategic Planning
  • Operations Management
  • Customer Relationship Management (CRM)
  • Negotiation
  • Project Management

Additional Information

Пунктуальна, коммуникабельна, стрессоустойчива, трудолюбива, способна работать с большими массивами данных, уверенный пользователь ПК. Организовываю перевозочный процесс, контролирую документооборот, дебиторскую задолженность, расход денежных средств.

Personal Information

  • Age: 44 года
  • Date of Birth: 27 января 1980
  • Gender: Женщина

Affiliations

Пунктуальна, коммуникабельна, стрессоустойчива, трудолюбива, способна работать с большими массивами данных, уверенный пользователь ПК.

Организовываю перевозочный процесс, контролирую документооборот, дебиторскую задолженность, расход денежных средств.

Timeline

Leading Manager of the Commercial Center for Work

First Cargo Company PJSC
01.2009 - 07.2023

Leading Specialist of the Service for Analysis of

RwD-Service Ltd.
11.2005 - 01.2009

Leading Specialist of the Logistics Department

EuroChem MCC CJSC
04.2003 - 09.2005

Higher Education - Economics and management at the enterprise

Maikop State Technological University

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Tatiana Barabanova