Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tatiana-leigh Vanderwolf

7 Pizzey St Kepnock

Summary

Dynamic and dependable professional with a strong background in customer service and delivery, exemplified during my tenure at Uber Eats. Skilled in GPS navigation and route management, I consistently ensured timely deliveries while fostering positive client relationships. Recognized for my attention to detail and effective communication, I thrive in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Delivery Driver

Uber Eats
01.2025 - Current
  • Delivered food orders promptly while adhering to safety protocols.
  • Navigated efficiently using GPS technology to optimize delivery routes.
  • Communicated effectively with customers to ensure satisfaction and address concerns.
  • Maintained cleanliness and organization of delivery equipment and vehicle.

Labour

Strategix Training Group
07.2022 - 07.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.

Farmhand

Forrest Nursery Queensland
06.2022 - 07.2022
  • Operated farm machinery for planting, cultivating, and harvesting crops.
  • Assisted in maintaining nursery plants through watering and fertilization schedules.
  • Monitored plant health and identified pests or diseases for timely intervention.
  • Collaborated with team to ensure efficient workflow during peak planting seasons.

Farmhand

Austchilli
12.2021 - 05.2022
  • Operated farm machinery to assist in planting and harvesting activities.
  • Monitored crop health, identifying issues and implementing corrective measures.
  • Assisted with irrigation systems, ensuring optimal water distribution for plants.
  • Maintained cleanliness of tools and equipment to uphold safety standards.

Cleaner

Southancross Motel Group
07.2021 - 08.2021
  • Maintained cleanliness and organization of assigned areas to ensure a safe environment.
  • Utilized cleaning tools and equipment effectively for optimal results.
  • Followed safety protocols and guidelines during all cleaning tasks.
  • Assisted in inventory management of cleaning supplies and materials.
  • Collaborated with team members to execute daily cleaning schedules efficiently.
  • Adapted to changing priorities while maintaining attention to detail in tasks.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Provided assistance to other staff members with cleaning of difficult areas.

Waitress Supervisor

Gelatissimo
10.2019 - 11.2019
  • Supervised daily operations to ensure high-quality customer service and efficient workflow.
  • Trained and mentored new waitstaff in service protocols and company standards.
  • Managed inventory levels, placing orders to maintain stock for smooth operations.
  • Resolved customer complaints promptly, enhancing guest satisfaction and loyalty.
  • Coordinated staff schedules to optimize coverage during peak hours and events.
  • Collaborated with management on promotional events, driving increased foot traffic and sales opportunities.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Adapted quickly to menu changes, ensuring team was always informed and prepared.

Education

Bundaberg State High School
Bundaberg, QLD

Certificate I - Construction Engineering

TAFE QLD
QLD
08.2017

Certificate III - Hospitality

Designer Life
Queensland
09.2014

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Problem-solving
  • Safe driving
  • Dependable and reliable
  • Punctual and reliable
  • GPS and route planning
  • Route management
  • Heavy lifting
  • Order picking and processing
  • Shipping and packaging
  • Delivery recordkeeping
  • Dispatch communication
  • Client relationship management
  • Documentation and reporting
  • Vehicle maintenance
  • Advanced planning
  • Database management
  • Product promotion
  • Multitasking and organization
  • Clear communication
  • Adaptability and flexibility
  • Load management

Certification

I have the following certificates

Certification to work both in confined spaces and at heights.

A Certification in customer engagement

As well as a Certification in construction and hospitality

Timeline

Delivery Driver

Uber Eats
01.2025 - Current

Labour

Strategix Training Group
07.2022 - 07.2022

Farmhand

Forrest Nursery Queensland
06.2022 - 07.2022

Farmhand

Austchilli
12.2021 - 05.2022

Cleaner

Southancross Motel Group
07.2021 - 08.2021

Waitress Supervisor

Gelatissimo
10.2019 - 11.2019

Bundaberg State High School

Certificate I - Construction Engineering

TAFE QLD

Certificate III - Hospitality

Designer Life
Tatiana-leigh Vanderwolf