Tatsiana Kats
Rose Bay,NSW
Summary
My journey has been shaped by a deep commitment to supporting others and fostering environments of care and collaboration. With firsthand experience in peer support and guiding individuals through difficult circumstances, I have developed a unique perspective and the ability to connect meaningfully with diverse individuals.
I approach challenges calmly and thoughtfully, always focused on finding practical solutions. My strong self-awareness ensures that I maintain balance and sustain my efforts over the long term. Through years of professional experience, I have refined my ability to handle complex situations with professionalism, precision, and empathy.
I thrive in roles that allow me to work independently and as part of a team. Building relationships and exploring new ways to improve services are integral to my approach. My enthusiasm and dedication drive me to contribute effectively to any team, always aiming to make a positive and lasting impact.
Overview
22
22
years of professional experience
Work History
Senior Licensed Conveyancer
Stockland
05.2012 - Current
- Managed the conveyancing process from contract issue to settlement, requiring attention to detail, advanced problem-solving, and critical thinking
- Developed strong communication skills through liaising with internal and external stakeholders, including clients, solicitors, and developers, which enhanced my ability to understand diverse perspectives, relevant to fostering respectful, person-centered communication
- Supervised and trained junior staff, refining my ability to explain complex concepts in simple language
- Conducted comprehensive due diligence investigations to identify any potential risks associated with a property transaction before proceeding further
- Continuously updated professional knowledge base through attendance at industry conferences, workshops, and seminars to stay current on legal trends and best practices
- Supported colleagues in resolving difficult cases through collaborative problem-solving approaches that resulted in successful outcomes for clients
- Maintained strict confidentiality while handling sensitive client information during the conveyancing process
- Researched and wrote contracts, agreements and proposals
- Produced various reports to update stakeholders on risks, upcoming settlements, and forecasting, aiding in strategic decision-making
Teacher’s Assistant (weekends)
Maroubra Russian School
02.2018 - 12.2020
- Assisted the teacher in managing a class of children aged 4-6, helping to prepare for lessons and ensuring the smooth running of daily activities
- Provided individual support to children who needed extra help during lessons, developing my skills in child development and emotional regulation
- Assisted with food distribution during breaks and organised playtime activities, fostering a nurturing and supportive environment for young children
- This role reinforced my passion for working with children and gave me hands-on experience in understanding early childhood development
- Supported student learning objectives through personalised and small group assistance
Legal Secretary/Office Manager
Bay Legal
09.2008 - 05.2012
- Supported legal processes in various fields, including litigation, criminal law, and personal injury matters, deepening my understanding of human behaviour and responses to adversity
- Managed office operations and supported solicitors, enhancing my ability to handle high-pressure situations, which has shaped my understanding of stress management
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries
- Answered and directed calls using multi-line switchboard
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data
- Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy
Manager of Recoveries
Norton White
03.2004 - 12.2007
- Managed debt recovery processes, interacting with individuals under financial distress, which strengthened my communication and empathy skills
- Gained insights into stress, conflict, and resilience
- Managed and motivated employees to be productive and engaged in work
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
- Maximized performance by monitoring daily activities and mentoring team members
Personal Carer
The Asian Nursing Services
01.2003 - 01.2004
- Provided personal care to a physically impaired individual, assisting with daily living activities such as feeding, dressing, and personal hygiene
- Offered companionship, enhancing my understanding of the psychological and emotional needs of individuals with physical impairments
- Developed empathy, patience, and communication skills—qualities essential for working with individuals experiencing trauma, anxiety, and challenging behaviours
- This role sparked my interest in understanding the psychological effects of chronic care
- Provided emotional support during difficult times, offering companionship and empathy to enhance mental wellbeing
Education
Graduate Diploma in Psychology (Advanced) - Psychobiology
The University of Adelaide
Adelaide04-2024
Graduate Diploma of Psychological Science - Psychobiology
ACAP
Sydney07-2022
No Degree - First Aid
RescueBlue
Sydney03-2022
Advanced Diploma in Conveyancing - Conveyancing
Ultimo TAFE
Sydney11-2003
Bachelor of Jurisprudence - Law
Academy of Management By President of Belarus
Minsk, Belarus06-2001
Skills
- Lived Experience of Suicide: Personal insight into the complexities of suicide, including supporting a close friend and her daughter during a period of suicidal thoughts and creating an online peer support group for women who have experienced domestic violence, some of whom face suicidal ideation This fosters deep empathy and understanding of the importance of non-clinical, peer-led support
- Data Management: Experience analysing and reporting data trends Experience working in tools like SharePoint, Notion, Office etc
- Interpersonal Communication: Proven ability to manage sensitive conversations, engage with diverse groups, and build rapport in challenging environments
- Collaboration & Leadership: Skilled at training junior staff, promoting team cohesion, collaborating with different stakeholders, and streamlining service processes
- Professionalism: Strong commitment to confidentiality, respectful communication, and person-centered service delivery
Languages
Russian
Native or Bilingual
Timeline
Teacher’s Assistant (weekends)
Maroubra Russian School
02.2018 - 12.2020
Senior Licensed Conveyancer
Stockland
05.2012 - Current
Legal Secretary/Office Manager
Bay Legal
09.2008 - 05.2012
Manager of Recoveries
Norton White
03.2004 - 12.2007
Personal Carer
The Asian Nursing Services
01.2003 - 01.2004
Graduate Diploma in Psychology (Advanced) - Psychobiology
The University of Adelaide
Graduate Diploma of Psychological Science - Psychobiology
ACAP
No Degree - First Aid
RescueBlue
Advanced Diploma in Conveyancing - Conveyancing
Ultimo TAFE
Bachelor of Jurisprudence - Law
Academy of Management By President of Belarus
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