Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Tatum Ward

Tolland,NSW

Summary

Dedicated Customer Service Employee providing exceptional customer service through active listening and problem solving. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. Good listening skills combined with attentive and detail-oriented nature. Creative solutions and ability to complete different tasks within an efficient time range. Experience in several different work environments.

Overview

4
4
years of professional experience

Work History

Assistant Educator

Affinity Education Group
09.2023 - 02.2024
  • Enhanced children's learning experiences by incorporating engaging table activities and consistently reminding children about being kind and respectful.
  • Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
  • Provided individualized activities to include the children's different needs, enabling those with different abilities to participate in most activities.
  • Cleaned and reset the room during outside activities to maintain cleanliness and avoid hazard.

Casual Team Member

Kmart
11.2019 - 11.2023
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Executed top-notch customer service and assistance when needed
  • Implemented customer service policies and procedures for consistent performance standards.

Casual Sales Assistant

Pandora
01.2023 - 09.2023
  • Increased customer satisfaction by providing excellent service and expert product recommendations.
  • Maintained a clean and organized store, ensuring a welcoming environment for shoppers.
  • Boosted sales through effective upselling techniques and deep knowledge of product features.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Increased repeat business by cultivating strong rapport with customers and offering tailored advice on product selection.
  • Collaborated with fellow sales associates to achieve team sales goals consistently each month.

Care Assistant

Gumleigh Gardens
01.2022 - 01.2023
  • Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
  • Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Improved residents'' well-being through consistent monitoring and timely assistance with personal hygiene tasks.

Education

No Degree - Year 12

Mater Dei Catholic College
Wagga Wagga
09.2022

Skills

  • Literacy Development
  • Verbal Communication
  • Early Childhood Education
  • Loss Prevention Strategies
  • Store Maintenance
  • POS Systems
  • Returns Processing
  • Customer Assistance
  • Complaint Handling
  • Empathy Display
  • Attention to Detail
  • Conflict Resolution

Affiliations

  • Reading
  • Writing
  • Gaming

References

References available upon request.

Timeline

Assistant Educator

Affinity Education Group
09.2023 - 02.2024

Casual Sales Assistant

Pandora
01.2023 - 09.2023

Care Assistant

Gumleigh Gardens
01.2022 - 01.2023

Casual Team Member

Kmart
11.2019 - 11.2023

No Degree - Year 12

Mater Dei Catholic College

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Tatum Ward